Ambalavanan Chockalingam

I spearheaded the end-to-end delivery of the SIGHT application, which has transformed operations for 235 M&S Food Suppliers across 2,310 products. My dedication and innovative approach earned me a spot in the prestigious TATA Innovista Finals, garnering recognition from both M&S and TCS at the director level.

Currently, I am at the helm of the "Dublin Ambient NDC" program, where I focus on integrating cutting-edge technology with business operations to drive success. I have strategically driven initiatives aligned with our ambitious OKRs, including an impressive international 10-year growth target of £271 million. My efforts have also led to a significant reduction in logistics costs by £12 million and a successful decoupling of ROI from the UK, enabling localized fulfillment improvements from 40% to 48%—a remarkable 20% increase.

I take pride in delivering several high-impact initiatives, such as the Ireland Replatform Program, Digital Parcel Summary, CFTO, and Stock in Transit, all of which have streamlined our processes and enhanced efficiency. Additionally, I oversee the financial planning for OMS, expertly addressing risks and operations, establishing baselines, monitoring actual costs, and managing the resourcing schedule.

As a leader in risk management, I navigate cross-portfolio dependencies to ensure smooth fulfillment operations. My commitment to continuous improvement has led to the successful automation of key processes, including the Line Level Snow Report and CFTO Order Volume Stats.

Moreover, I orchestrate the entire OMS release process, overseeing everything from the publication of the release cadence to post-deployment and hyper-care, ensuring a seamless user experience. My dedication to continuous quarterly planning and execution, grounded in an OKR-driven strategy, drives our team toward achieving remarkable results.