Summary
Overview
Work history
Skills
Timeline
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Your Name

Summary

I am a motivated Senior Care Assistant with over 10 years of experience in the Care industry and 3 years of working as a Senior carer, always offering expertise in person-centred care and implementation and monitoring of individual care plans and management of resident assessments and files. I am an energetic self-starter and team builder and able to navigate high-stress situations. I am well-versed in monitoring clients with Alzheimers and dementia and adhering to patient care plans. I offer support and guidance to clients and families and always strive to make clients and families feel welcome within the home. I am well updated with the PCS system and I’m able to work well with this. I am fair but firm senior and aim to have my floor running well. I will always aim to support the care assistants on my floor to enable a happy working team.

Overview

32
32
years of professional experience

Work history

Senior care assistant

Northgate Healthcare
Stafford, Staffordshire
2021.05 - Current
  • Worked professionally with caregivers to maintain continuity of care.
  • Administered medications in line with care plan guidance ensuring safe administration
  • Promptly addressed and resolved performance concerns to maintain safe, effective care provisions.
  • Completed documentation of care, GP notes, Hospital admissions, mobility and patient activities for up-to-date client records.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Promoted dignity by assisting residents with limited mobility to complete personal care, including washing and dressing.
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
  • Collaborated with additional care providers to ensure seamless patient support.
  • Assisted clinical staff with wound care and health assessments, enhancing care continuity between support teams.
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Carried out initial risk and requirement assessments, enabling development of bespoke care packages.
  • Optimised patient satisfaction through compassionate, considered care and communication.
  • Worked with compassion and empathy, prioritising wellbeing and dignity for optimal patient comfort.
  • Encouraged participation in social activities, promoting positive socialisation and community inclusion.
  • Monitored client health conditions and reported immediate issues to manager.
  • Maintained secure patient environments, enforcing safe systems and practices in line with safeguarding requirements.
  • Submitted reports to manager regarding status of client.
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
  • Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
  • Monitored junior staff to assess care provisions and implement continued best practices.
  • Completed care plan documentation to chart progress and improve resident health outcomes.
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Minimised care continuity issues by keeping thorough, accurate records.
  • Supported numerous individuals in maximising physical, intellectual, emotional and social capabilities through individualised care plans.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Understanding of fire safety, COSHH, RIDDOR and other regulations that need to be followed.

Healthcare assistant

Butterhill care
Stafford, Staffordshire
2019.01 - 2020.11
  • Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.
  • Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.
  • Safely and securely transported patients using hoists and wheelchairs.
  • Worked closely with nurses to maintain optimum levels of communication.
  • Escorted residents to and from social and leisure activities for improved physical and mental wellbeing.
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Explained treatments and hospital processes to patients.
  • Monitored patients' conditions closely and escalated concerns to senior staff.
  • Supported service user engagement in socialisation activities, promoting independence and positive wellbeing.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Built caring, supportive relationships with residents, enhancing daily life through personalised care.

Healthcare support worker

Avery Healthcare
Heath Hayes staffordshire, Staffordshire
2016.02 - 2018.06
  • Submitted reports to manager regarding status of client.
  • Provided hygiene care to patients, ensuring skin integrity and accurately observing, recording and reporting on changes to minimise damage.
  • Accurately completed and recorded patients' health reporting findings to Senior carer to maintain cohesive patient care.
  • Maintained strict confidentiality of information regarding patients.
  • Monitored client health conditions and reported immediate issues to manager.
  • Prepared healthy meals with additional mealtime planning, feeding and support.
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Accompanied client to medical or dental appointments, grocery and errands.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Supported patients through personal care tasks such as toileting, showering and feeding, maintaining sensitivity to needs and ensuring comfort, dignity and safety throughout.
  • Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
  • Completed documentation of care, actions and patient activities for up-to-date client records.
  • Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.

Cleaner

Cardinal griffin high school
Cannock
2011.04 - 2011.08
General cleaning duties and helping others who are slower at doing their work enabling them to finish on time

Special Constable

Staffordshire Police
Cannock, Staffordshire
2008.03 - 2013.09
  • Applied NDM ( the code of ethics at the centre of all decision making) and THRIVE (places the individual needs of the victim at the centre of that decision) framework to analyse and mitigate risks during security investigations.
  • Updated local intelligence systems with incident reports and patrol trends to support cohesive law enforcement.
  • Prevented loss of life in emergency situations following national security policy and counter-terrorism plans.
  • Led community events to promote crime prevention, resulting in a decrease in illegal and antisocial behaviour reports.
  • Dealt with emergency situations with the ability to make on the spot decisions to ensure safety of all persons.

Checkout operator

ASDA
Cannock
2008.06 - 2010.09
I managed the till I was assigned to and had to make sure the money in the till was to the correct value. I aided the customers with their bag packing and had to deal with customers problems that arose at my till including dealing with angry or upset customers. 

Usher

Cannock picture house
Cannock
2003.07 - 1998.09
My position as usher was to show people to their seats and observe they behaved while watching the film and did not become a nuisance to other customers.

Cook, till work and cleaner

Macdonalds restaurante
Cannock
1996.01 - 1998.05
At Macdonalds I cooked, worked on the tills and greeted people I also took accurate orders. If a problem arose I managed to sort it out effectively and kept the customer happy. I cleaned and kept the place safe and hygienic.

Receptionist

Multi-stick carpet sellers
Manchester
1991.10 - 1993.01
At multi-stick I was a receptionist, at this time I had just left school and thrown in at the deep end as I was the only receptionist there. I had to file and answer phone to clients and also use the computer when adding clients. I was on my own and had no help so managed well and learnt myself after figuring it all out. As I was only 16 at the time I worked effortlessly to do the Job in hand.

Skills

  • Strong verbal communication
  • Attention to detail
  • Medication administration
  • Client safety and First Aid
  • Compassionate client care
  • Ability to use the PCS system well
  • Ability to support others
  • Empathy and compassion for others
  • Flexibility and reliability
  • Positive attitude
  • Confidence in my role
  • Organisation skills
  • Good problem solving
  • professional in my role
  • Excellent time management
  • Excellent communication skills
  • Always go the extra mile

Timeline

Senior care assistant

Northgate Healthcare
2021.05 - Current

Healthcare assistant

Butterhill care
2019.01 - 2020.11

Healthcare support worker

Avery Healthcare
2016.02 - 2018.06

Cleaner

Cardinal griffin high school
2011.04 - 2011.08

Checkout operator

ASDA
2008.06 - 2010.09

Special Constable

Staffordshire Police
2008.03 - 2013.09

Usher

Cannock picture house
2003.07 - 1998.09

Cook, till work and cleaner

Macdonalds restaurante
1996.01 - 1998.05

Receptionist

Multi-stick carpet sellers
1991.10 - 1993.01