Angel Russell
Tyn-y-Gongl, Benllech,Isle of Anglesey
Summary
Friendly and reliable individual seeking role as Cafe Assistant. Possesses strong communication and customer service skills, alongside knack for multitasking and teamwork. Committed to enhancing customer satisfaction and creating a welcoming atmosphere.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work history
Cafe assistant
island cove cafe
Benllech, anglesey
2022.06 - 2024.01
- Provided excellent customer service by taking orders accurately
- Handled cash and operated the till, ensuring accurate transactions
- Prepared a variety of hot and cold beverages
- Maintaining a clean working environment
- Successfully completed food and hygiene course
- Ensured the café environment was clean and welcoming for customers
- Prepped ingredients daily to maintain fresh offerings.
- Improved customer satisfaction by always maintaining a friendly and positive attitude.
- Assisted chefs in food preparation to increase kitchen efficiency.
- Restocked display cases regularly for optimal product availability.
- Kept the workspace clean for a tidy and hygienic environment.
- Ensured consistent quality of food and drinks served, enhancing customer loyalty.
- Facilitated swift service by promptly cleaning and resetting tables after use.
- Communicated effectively with team members, resulting in smooth operations.
- Handled money transactions accurately, reducing discrepancies at the end of shifts.
- Fulfilled all duties as assigned during peak hours for effective operation of the café.
- Served customers promptly, ensuring they enjoyed their visit.
- Took accurate food orders, preventing misunderstandings and errors in service delivery.
- Prepared hot beverages to meet individual customer preferences perfectly.
- Worked closely with other staff members, fostering a cooperative work environment.
- Followed health safety regulations meticulously, maintaining an immaculate work environment.
- Welcomed customers with a smile, providing attentive service from arrival to departure.
- Created clean, hygienic café environments, continuously prioritising adherence to food safety rules.
- Cleared tables to remove dirty utensils and leftover food items.
Education
GCSEs - health and social. English literature and language. food and nutrition. biology. maths.
Ysgol David Hughes
Menai Bridge, Anglesey 2023.09 - 2024.05
Skills
- Team player
- Food preparation
- Order processing
- Outstanding customer service
- Cleaning procedures
- Clear communication
- Barista techniques
- Allergen awareness
- Beverage preparation
- Sanitation standards
- Order taking
- Counter service
- Table clearing and cleaning
- Food hygiene understanding
- Cash handling and till reconciliation
- Positivity and courtesy
- Communication with kitchen staff
- Multitasking proficiency
Timeline
GCSEs - health and social. English literature and language. food and nutrition. biology. maths.
Ysgol David Hughes
2023.09 - 2024.05
Cafe assistant
island cove cafe
2022.06 - 2024.01