Andrew Trott
Swinton,South Yorkshire
Summary
Successful management professional with experience in managing multi-site operations and leading teams. Accomplished at building high-performing teams, developing and implementing successful business strategies, and achieving revenue and profitability goals.
Overview
23
23
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Regional Manager (North)
Flora-Tec Limited (part of the OUTCO Group)
2016.06 - 2026.07
- Oversaw portfolio of circa £1.5 million per annum across region from Rugby to Newcastle, managing contracts in Manchester, Cheshire, Birmingham, Killamarsh, Nottingham, and Middlesbrough. I manage directly employed staff and subcontractors.
- The region was initially turning a net profit of £40,000 on a turnover of £1,000,000. In the last financial year, this had moved to £250,000 based on a turnover of £1,500,000.
- Managed daily operations of green service provision, overseeing budget management, forecasting, cost control, health and safety protocols, staff management, client communication, and quoting on reactive works.
- Coordinated team schedules daily in response to new reactive works.
- Client base included large FM companies including CBRE, Ascot, Apleona and OCS; and private clients such as Nationwide, Voyage Care and Home Farm Trust.
Contracts Manager
Glendale Managed Services Limited
Nottingham
2009.12 - 2016.06
- Oversaw day-to-day green service activities and managed contract functions, ensuring compliance with health and safety regulations and effective human resources processes, including recruitment and disciplinary actions, while maintaining profit and loss accounts through accurate estimates and forecasting.
- Led operational changes and improvements to maximise revenue and contributions, focusing on estimating and business development to consistently achieve revenue and net profit targets.
- Boosted turnover from £100,000 to £750,000 through strategic management and operational enhancements.
- I previously managed over 40 clients at Glendale, split over a wide Geographical Area and employed 14 direct members of staff along with subcontractors to produce an annual turnover of £750,000. I was initially employed to keep alive a contract on the verge of closure due to large losses historically and a weak order book going forward.
- To ensure large scale contract changes whilst still maintaining a high quality service to all clients
- Leading a team of mixed experience through significant site and personnel changes to maximise operational effectiveness and alter the fundamental structure of the contract in the early years
- Worked extensively with the sales team to ensure continuity of sale and high % turnover of ad hoc and term contract wins. Also, established various costing models for day to day use
- Clients at the time included schools (primary and secondary); NHS Trust for Nottinghamshire; Nottingham University Hospitals (Queens Medical Centre and City Hospital); Chesterfield Borough Council (Garden Assistance Scheme); Domestic clients for landscaping and fencing and most recently Nottingham Community Housing Association.
- Glendale Managed Services at the time was one of the top 3 largest green service providers in the UK. The company is involved with maintenance, landscaping, tree surgery/utility arboriculture and consultancy.
Operations Manager
Redwood Landscape and Consultancy Services
2008.11 - 2009.12
- I was head hunted to take on the role of Operations Manager – responsible for the management of the business with a focus on increased sales and profit.
- Helped nearly double turnover in 12 months from £250,000 to £460,000
- Defined operational strategy to enhance overall business performance
- Managed all H&S, HR and recruitment, payroll and P&L.
- Implemented ongoing employee development programmes to support skill enhancement
- Fostered collaborative culture by promoting teamwork over individualism
- More of a “hands on” approach in the early stages
- This was a small Business working on behalf of the Gavin Jones Group with prestigious Clients including maintenance of Business Parks on the M4 corridor (Stockley Park and Riverside Way) and maintenance of National Grid sites in the South – annual turnover of £460,000 with 12 directs.
Area Manager
ISS Waterers Landscape
2008.01 - 2008.10
- Managed £1.2M contract involving 32 direct reports
- Managed contract with a focus on achieving operational and financial break-even.
- Focused on restoring contract to achieve target profit margins of 10% during tenure.
- Major HR and morale issues, site perceived as “can’t do site”. Empowered teams and restructured operating practices. Turned around the perception and performance of the site to a position where it was seen as a “can do” contract that employees were proud to work on.
- Achieved Green Flag Award status in Central Public Parks thanks to high standards in maintenance.
- Transitioned to large facilities company from Landscape Group to expand expertise beyond green space provision.
Contract Manager
English Landscapes Ltd (The Landscape Group)
2006.08 - 2007.12
- Selected for position based on exceptional performance in previous contract, with recognition of limited candidates able to manage this specific contract.
- Managed site generating £1.1M turnover, overseeing 30 direct reports to ensure operational efficiency.
- One of the largest GM contracts in the South East at the time
- Demonstrated flexibility and commitment by consistently working long hours to meet project demands.
Contract Supervisor Promoted to Contract Manager
English Landscapes Ltd (The Landscape Group)
2003.08 - 2006.07
- Achieved promotion to Contract Manager after 24 months, endorsed by client and reporting to Regional Manager Reporting to the Regional Manager.
- Took on additional responsibilities of Contract Manager for first 12 months, ensuring seamless contract operations
- Started as Contract Supervisor on new startup contract, managing 22 Directs and overseeing turnover of £650,000
- Facilitated discussions during client meetings
Education
BSc - Landscape Management
University of Reading
1999.01 - 2003.01
A-Level - Biology, Geography, Economics
Watford Grammar School for Boys
1997.01 - 1999.01
Skills
Leadership excellence
Customer Service
Business development
Health and Safety Compliance
Budget planning
Financial Forecasting
Territory management
Key Performance Indicator monitoring
Staff training and development
Customer relationship management
Certification
- IOSH qualified (expired)
- NVQ Level 3 in Customer Care
- PA1/PA6 certificate
- ROSPA certificate (expired)
- First Aid Certificate – 1 Day
Other Experience
- Business Development/Quoting
- Human Resources
- Payroll/Recruitment
- Quality Control
- People/Client Management
- Administration
Timeline
Regional Manager (North)
Flora-Tec Limited (part of the OUTCO Group)
2016.06 - 2026.07
Contracts Manager
Glendale Managed Services Limited
2009.12 - 2016.06
Operations Manager
Redwood Landscape and Consultancy Services
2008.11 - 2009.12
Area Manager
ISS Waterers Landscape
2008.01 - 2008.10
Contract Manager
English Landscapes Ltd (The Landscape Group)
2006.08 - 2007.12
Contract Supervisor Promoted to Contract Manager
English Landscapes Ltd (The Landscape Group)
2003.08 - 2006.07
BSc - Landscape Management
University of Reading
1999.01 - 2003.01
A-Level - Biology, Geography, Economics
Watford Grammar School for Boys
1997.01 - 1999.01