Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Andrew Hewitt

Great Yarmouth,United Kingdom

Summary

Highly skilled professional with 35 years full time employment within the NHS and the private sector.

Delivering exceptional customer service, strong communication excellence, adaptability to diverse customers, and resilience under pressure.

Utilising Excel and Microsoft Word to support operational efficiency while maintaining a positive attitude and flexibility in scheduling.

Committed to safety consciousness, providing effective feedback, and ensuring equipment maintenance standards are met.

Strong rapport for enhancing customer relations which then facilitates new sales and sustaining current customers.

Proven ability to work independently while also having productive relationships with engineers and management.

Overview

30
30
years of professional experience
4
4
years of post-secondary education

Work history

Clinical Trainer/Product support/Sales

Peacocks Medical Group
Newcastle upon Tyne, Northumberland
2019.03 - Current
  • Assisted with installation of CSSD and endoscopy washer disinfectors within the NHS.
  • Trained users on equipment and data input, while utilising various endoscope connectors and consumables.
  • Engaged customers through face-to-face sales meetings.
  • Travelled across UK to meet clients.
  • Visited sites regularly to maintain relationships with customers.
  • Prepared tenders and submitted to NHS and Scottish framework.
  • Troubleshoot and resolved issues with EWD systems to ensure performance.
  • Support Senior management and Engineers on installations and on potential projects.

Endoscopy practitioner

James Paget University Hospital
Great Yarmouth, Norfolk
1996.01 - 2019.03
  • Assist endoscopy team in diagnostic and therapeutic procedures.
  • Support Endoscopists and Nurses in maintaining equipment and decontamination processes.
  • Help with stock management and ensure equipment is checked and stored safely.
  • Deliver high-quality, individualised, evidence-based care to patients, clients, and their relatives in collaboration with a multi-professional team.
  • Demonstrate procedures while ensuring a safe working environment.
  • Ensuring that our patients receive high quality treatment in a timely manner which is patient centred.
  • Delivered structured training to new staff members, including nurses, focusing on essential parts of the role.
  • Was a part of continuous service availability through participation in a on-call rota.

Education

GCSEs - Maths C-Science C-English Literature D-English Language C-P.E A-Design & Technology B-Geography C

Lynn Grove High School
Great Yarmouth, Norfolk
1985.09 - 1989.05

Skills

  • Strategic planning capabilities
  • Communication excellence
  • Product sales and technique training
  • Excel and Microsoft Word Experience
  • Resilience under pressure
  • Safety consciousness
  • Customer service and support
  • Health and safety compliance
  • Confident communication
  • Product knowledge
  • Adaptability to diverse customers
  • Flexibility in scheduling
  • Positive attitude
  • Patience and empathy
  • Punctuality and reliability

Affiliations

  • Golf /Football and Formula 1 /Family time /Dog walks

Timeline

Clinical Trainer/Product support/Sales

Peacocks Medical Group
2019.03 - Current

Endoscopy practitioner

James Paget University Hospital
1996.01 - 2019.03

GCSEs - Maths C-Science C-English Literature D-English Language C-P.E A-Design & Technology B-Geography C

Lynn Grove High School
1985.09 - 1989.05

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Andrew Hewitt