Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

ANCUTA-DANIELA TOFAN

TAMWORTH,STS

Summary

Organized and dedicated administrative assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple concurrent tasks. Self-motivated work ethic with the ability to perform effectively in independent or team environments.

Overview

8
8
years of professional experience
6
6
years of post-secondary education

Work history

Lead Health Care Assistant

Standon House
Tamworth, Staffordshire
04.2022 - 09.2023
  • Met with patients and families to discuss care plan adaptations, seeking continual improvement.
  • Assisted more than 40 service users, providing personal care and ensuring constant safety and effective care.
  • Administered blood tests and blood pressure checks.
  • Safely escorted patients during medical appointments and hospital visits.
  • Delivered high-quality, dedicated care to clients with disabilities, consistently achieving individual care plan objectives.
  • Vigilantly monitored changes in physical and mental health, reporting deterioration to senior caregivers for urgent attention.
  • Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.

Team Leader Warehouse Operative

The Best Connection
Tamworth, Staffordshire
02.2021 - 01.2022
  • Completed work, following safety rules for best working practices.
  • Attended health and safety training to ensure consistent adherence to warehouse safety policies.
  • Picked, packed, and dispatched high-volume orders, consistently exceeding warehouse performance targets.
  • Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
  • Cleaned and tidied work areas to meet inspection requirements.
  • Listen closely to instructions, carrying out fast-paced picking and packing in line with targets.
  • Trained over 80 people to grow the company's income.
  • Sorted materials on warehouse racks and shelves.
  • Monitored daily operations whilst reducing operational cost significantly.

Director

TOFI VAR LTD
Tamworth, Staffordshire
05.2017 - 03.2020
  • Negotiated with over 50 suppliers to reduce costs and achieve stable supply chains.
  • Built and maintained positive relationships with employees, enhancing staff retention figures.
  • Created clear company mission and vision statements, improving staff focus and motivation.
  • Resolved staff and client issues effectively and efficiently, enhancing business performance and growth.
  • Established professional relationships with business partners and shareholders to promote trust, rapport, and reliability.
  • Designed business strategies to obtain short- and long-term goals for the company.
  • Implemented company policies and legal guidelines.
  • Formulated business plans to increase growth and minimise costs for the company.

Course representative

UWTSD
Birmingham
05.2020 - Current
  • As key contact between staff and fellow students regarding class health and safety, facilities, and student welfare needs.
  • Helped to plan and execute school events, including sports days, fundraisers, and school formals.
  • Collaborated with other representatives within the same course and academic year to collate feedback and suggestions.
  • Maintained high standards of behaviour, attitude, and appearance in line with guidelines.
  • Provided representation to improve course offerings for more than 250 students.
  • Comply with policies approved by the student council.
  • Encouraged the promotion of union, college, and national surveys and assisted with disseminating results.
  • Actively solicited feedback on new programmes of study and other departmental and college initiatives.

SU CREW

Trinity Saint David Union
Birmingham
10.2023 - 12.2023
  • Achieved excellent customer service by greeting more than 450 students and meeting quality expectations.
  • Prepared products in accordance with restaurant portion and presentation standards.
  • Flexible took on various roles to support the workflow.
  • Trained in food safety and hygiene practices.
  • I became a team player by helping colleagues finish their tasks.
  • Established professional relationships with peers to enhance productivity and teamwork.

Senior Care Assistant

Meadowyrthe Residential Home
Tamworth, STS
01.2024 - Current
  • Monitored the individual's physical and emotional well-being, promptly reporting changes and suggesting care plan adjustments.
  • Delivered high-quality care to clients with disabilities, achieving care plan objectives.
  • Charted daily observations, mobility activity, and eating percentages to aid in continued client assessment.
  • Optimised patient satisfaction through compassionate, considered care and communication.
  • Maintained optimal safety standards throughout client home and care environments, prioritising risk reduction, health, and hygiene.
  • Maintain up-to-date knowledge of the latest care practices by attending regular meetings and training opportunities.
  • I worked professionally with caregiving teams and hospital departments to maintain continuity of care.
  • Administered medications in line with care plans and nursing team guidance.
  • Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Offered leadership and support for staff to provide individualised care to the clients.

Senior care assistant

Arkall Manor Care Home
Tamworth, Staffordshire
01.2025 - Current
  • Co-ordinated with healthcare professionals to improve resident care outcomes.
  • Maintained accurate records of residents' progress and medical histories.
  • Managed medication administration, strictly adhering to prescribed doses.
  • Developed personalised care plans that increased resident satisfaction.
  • Conducted regular health checks to ensure the overall well-being of the patients.
  • Delivered compassionate end-of-life care, respecting individuals' dignity.
  • Optimised administrative efficiency, enhancing productivity in patient care documentation.
  • Promoted clear communication to alleviate family concerns regarding resident's well-being.

Education

Bachelor of Science - HEALTH AND SOCIAL CARE

UWTSD
Birmingham
05.2022 - 05.2024

High School Diploma - Health And Social Care

UWTSD
BIRMINGHAM
06.2022

GCSEs - Economics

Secondary High-school
Zalau,Romania
09.2003 - 06.2007

Skills

  • Exceptional communicator
  • Care plan management
  • Safeguarding knowledge
  • Health assessment and monitoring
  • Medication administration
  • Documentation development
  • Social care
  • Recruiting and hiring
  • Business development
  • Business administration
  • Organisational standards
  • Multilingual
  • IT

Languages

English
Advanced
Romanian
Native

Timeline

Senior care assistant

Arkall Manor Care Home
01.2025 - Current

Senior Care Assistant

Meadowyrthe Residential Home
01.2024 - Current

SU CREW

Trinity Saint David Union
10.2023 - 12.2023

Bachelor of Science - HEALTH AND SOCIAL CARE

UWTSD
05.2022 - 05.2024

Lead Health Care Assistant

Standon House
04.2022 - 09.2023

Team Leader Warehouse Operative

The Best Connection
02.2021 - 01.2022

Course representative

UWTSD
05.2020 - Current

Director

TOFI VAR LTD
05.2017 - 03.2020

GCSEs - Economics

Secondary High-school
09.2003 - 06.2007

High School Diploma - Health And Social Care

UWTSD

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ANCUTA-DANIELA TOFAN