ANCUTA-DANIELA TOFAN
TAMWORTH,STS
Summary
Organized and dedicated administrative assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple concurrent tasks. Self-motivated work ethic with the ability to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work history
Lead Health Care Assistant
Standon House
Tamworth, Staffordshire
04.2022 - 09.2023
- Met with patients and families to discuss care plan adaptations, seeking continual improvement.
- Assisted more than 40 service users, providing personal care and ensuring constant safety and effective care.
- Administered blood tests and blood pressure checks.
- Safely escorted patients during medical appointments and hospital visits.
- Delivered high-quality, dedicated care to clients with disabilities, consistently achieving individual care plan objectives.
- Vigilantly monitored changes in physical and mental health, reporting deterioration to senior caregivers for urgent attention.
- Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
Team Leader Warehouse Operative
The Best Connection
Tamworth, Staffordshire
02.2021 - 01.2022
- Completed work, following safety rules for best working practices.
- Attended health and safety training to ensure consistent adherence to warehouse safety policies.
- Picked, packed, and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
- Cleaned and tidied work areas to meet inspection requirements.
- Listen closely to instructions, carrying out fast-paced picking and packing in line with targets.
- Trained over 80 people to grow the company's income.
- Sorted materials on warehouse racks and shelves.
- Monitored daily operations whilst reducing operational cost significantly.
Director
TOFI VAR LTD
Tamworth, Staffordshire
05.2017 - 03.2020
- Negotiated with over 50 suppliers to reduce costs and achieve stable supply chains.
- Built and maintained positive relationships with employees, enhancing staff retention figures.
- Created clear company mission and vision statements, improving staff focus and motivation.
- Resolved staff and client issues effectively and efficiently, enhancing business performance and growth.
- Established professional relationships with business partners and shareholders to promote trust, rapport, and reliability.
- Designed business strategies to obtain short- and long-term goals for the company.
- Implemented company policies and legal guidelines.
- Formulated business plans to increase growth and minimise costs for the company.
Course representative
UWTSD
Birmingham
05.2020 - Current
- As key contact between staff and fellow students regarding class health and safety, facilities, and student welfare needs.
- Helped to plan and execute school events, including sports days, fundraisers, and school formals.
- Collaborated with other representatives within the same course and academic year to collate feedback and suggestions.
- Maintained high standards of behaviour, attitude, and appearance in line with guidelines.
- Provided representation to improve course offerings for more than 250 students.
- Comply with policies approved by the student council.
- Encouraged the promotion of union, college, and national surveys and assisted with disseminating results.
- Actively solicited feedback on new programmes of study and other departmental and college initiatives.
SU CREW
Trinity Saint David Union
Birmingham
10.2023 - 12.2023
- Achieved excellent customer service by greeting more than 450 students and meeting quality expectations.
- Prepared products in accordance with restaurant portion and presentation standards.
- Flexible took on various roles to support the workflow.
- Trained in food safety and hygiene practices.
- I became a team player by helping colleagues finish their tasks.
- Established professional relationships with peers to enhance productivity and teamwork.
Senior Care Assistant
Meadowyrthe Residential Home
Tamworth, STS
01.2024 - Current
- Monitored the individual's physical and emotional well-being, promptly reporting changes and suggesting care plan adjustments.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Charted daily observations, mobility activity, and eating percentages to aid in continued client assessment.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk reduction, health, and hygiene.
- Maintain up-to-date knowledge of the latest care practices by attending regular meetings and training opportunities.
- I worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Administered medications in line with care plans and nursing team guidance.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Maintained confidentiality and compliance standards for optimised patient care.
- Offered leadership and support for staff to provide individualised care to the clients.
Senior care assistant
Arkall Manor Care Home
Tamworth, Staffordshire
01.2025 - Current
- Co-ordinated with healthcare professionals to improve resident care outcomes.
- Maintained accurate records of residents' progress and medical histories.
- Managed medication administration, strictly adhering to prescribed doses.
- Developed personalised care plans that increased resident satisfaction.
- Conducted regular health checks to ensure the overall well-being of the patients.
- Delivered compassionate end-of-life care, respecting individuals' dignity.
- Optimised administrative efficiency, enhancing productivity in patient care documentation.
- Promoted clear communication to alleviate family concerns regarding resident's well-being.
Education
Bachelor of Science - HEALTH AND SOCIAL CARE
UWTSD
Birmingham 05.2022 - 05.2024
High School Diploma - Health And Social Care
UWTSD
BIRMINGHAM06.2022
GCSEs - Economics
Secondary High-school
Zalau,Romania 09.2003 - 06.2007
Skills
- Exceptional communicator
- Care plan management
- Safeguarding knowledge
- Health assessment and monitoring
- Medication administration
- Documentation development
- Social care
- Recruiting and hiring
- Business development
- Business administration
- Organisational standards
- Multilingual
- IT
Languages
English
Advanced
Romanian
Native
Timeline
Senior care assistant
Arkall Manor Care Home
01.2025 - Current
Senior Care Assistant
Meadowyrthe Residential Home
01.2024 - Current
SU CREW
Trinity Saint David Union
10.2023 - 12.2023
Bachelor of Science - HEALTH AND SOCIAL CARE
UWTSD
05.2022 - 05.2024
Lead Health Care Assistant
Standon House
04.2022 - 09.2023
Team Leader Warehouse Operative
The Best Connection
02.2021 - 01.2022
Course representative
UWTSD
05.2020 - Current
Director
TOFI VAR LTD
05.2017 - 03.2020
GCSEs - Economics
Secondary High-school
09.2003 - 06.2007
High School Diploma - Health And Social Care
UWTSD
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