ANANYA NAIR
London,United kingdom
Summary
Compassionate and dedicated professional with a strong background in nursing, customer service, and volunteer work. Skilled in providing empathetic patient care, managing diverse client needs, and fostering positive relationships through effective communication. Proven ability to remain calm under pressure, prioritize tasks, and work collaboratively in fast-paced environments. Committed to delivering high-quality support and service, driven by a genuine desire to help others and contribute meaningfully to the community. Eager to leverage clinical knowledge, interpersonal skills, and a proactive approach to enhance team performance and customer satisfaction in a dynamic workplace.
Overview
2
2
years of professional experience
Work history
Volunteering leader
Local Educational Center
Pathanamthitta, Kerala, India
06.2024 - 07.2025
- Welcomed children and parents, offering clear guidance and reassurance during the transition back to school.
- Communicated effectively with teachers, staff, and families to coordinate schedules and student support.
- Engaged with children in a friendly and patient manner, helping them feel comfortable and safe.
- Addressed parents' questions and concerns with empathy and professionalism.
- Worked in a team to organize student entry, manage queues, and ensure smooth daily operations.
- Demonstrated adaptability and calm under pressure in a busy, high-energy environment.
Student nurse
Northwick Park Hospital
North London, United Kingdom
03.2025 - 05.2025
- Handled difficult and emotional interactions with empathy, maintaining a positive and supportive atmosphere.
- Worked collaboratively in a fast-paced, team-based environment, similar to retail and customer service settings.
- Prioritized tasks and adapted quickly during busy ward shifts, showing strong time management and flexibility.
- Resolved misunderstandings professionally and sensitively, ensuring respectful and effective communication.
- Maintained a calm and friendly demeanor while supporting patients with different needs and backgrounds.
Customer service representative
Cafe Brew Delight
Kochi, Kerala, India
11.2023 - 11.2024
- Greeted customers warmly and ensured a welcoming and friendly environment.
- Assisted customers with menu selections, promoted seasonal offerings and handled special request.
- Managed POS transactions efficiently, including cash, card and digital payments.
- Addressed customer feedback and complaints promptly, ensuring high satisfaction
- Maintained cleanliness and organization in the dining and counter area to uphold hygiene standards.
- Supported team operations during peak hours to ensure smooth service flow.
Education
Bachelor of Science - Adult Nursing
Buckinghamshire New University
Wycombe 01.2025 -
Senior Secondary Education - Science
GHSS Kadammanitta
06.2022 - 05.2024
Skills
- Customer Service & Communication
- Strong interpersonal and communication skills
- Active listening and empathy
- Conflict resolution and customer satisfaction
- Ability to build rapport quickly
- Teamwork & Collaboration
- Collaborative in high-paced environment
- Effective team player with healthcare and service team
- Positive and adaptable attitude
- Multitasking & Time Management
- Efficient in handling multiple tasks under pressure
- Excellent organizational skills
- Ability to prioritize in fast-paced settings
- Attention to Detail & Responsibilities
- Accurate and detail-oriented
- Responsible and accountable under pressure
- Strong sense of ethics and professionalism
Languages
English, Hindi
Advanced
Timeline
Student nurse
Northwick Park Hospital
03.2025 - 05.2025
Bachelor of Science - Adult Nursing
Buckinghamshire New University
01.2025 -
Volunteering leader
Local Educational Center
06.2024 - 07.2025
Customer service representative
Cafe Brew Delight
11.2023 - 11.2024
Senior Secondary Education - Science
GHSS Kadammanitta
06.2022 - 05.2024
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