Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
Generic

Molly Galvin

Huddersfield

Summary

During my time working at Smile Bar and Venue, I quickly adapted to the fast pace of work, being able to understand and follow instructions in order to complete tasks efficiently, while maintaining a high standard of customer service. Although demanding, I found that I actually really enjoyed the quick nature of the job and having to manage various tasks simultaneously, and the success I found in managing my responsibilities really helped to build my confidence in myself and my capabilities. Additionally, I felt perfectly comfortable in the social environment of the bar, creating a warm welcoming environment for customers while getting on well with fellow staff members.

With my other less formal experiences, I demonstrated that I was trustworthy and responsible enough to effectively represent my organisations and look after children and animals, which helped me to reinforce my ability to take on responsibility for others. Overall, I go into all of my ventures striving to ensure high standards and work to the best of my capabilities.

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work history

Volunteering leader

Informative volunteering
Huddersfield, Kirklees
04.2022 - 10.2024
  • Streamlined communication lines to enhance overall productivity.
  • Developed training materials for new volunteers, improved onboarding process.
  • Improved customer satisfaction through friendly and helpful interactions with guests.

Customer service representative

Smile bar and venue
Huddersfield
09.2023 - 04.2024
  • Executed additional duties as required, demonstrating flexibility and commitment.
  • Ensured proper hygiene standards were upheld with thorough cleaning practices.
  • Delivered excellent customer service through friendly and polite interaction.
  • Greeted customers warmly upon arrival, creating a friendly atmosphere.

Babysitter

Family friend
Huddersfield, Kirklees
04.2023 - 09.2023
  • Received positive feedback from parents due to exceptional babysitting service provided consistently.
  • Demonstrated flexibility regarding scheduling needs resulting in high levels of parent satisfaction.
  • Built strong relationships with families through trust and outstanding communication skills.
  • Assisted children with homework, resulting in improvement in their academic performance.
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.

Cat sitter

Family friend
Huddersfield, Kirklees
05.2021 - 08.2021
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed light housekeeping duties such as watering plants and collecting mail during owner's absence.,.
  • Offered companionship to lonely animals whilst owners were on holiday.
  • Delivered high-quality care for multiple cats simultaneously, demonstrating exceptional multitasking skills.
  • Facilitated effective communication with pet owners regarding their cat's needs and behaviours.

Education

GCSEs - Maths, English, English lit, Biology, Physics, Chemisty, Geography, Spanish, Creative Imedia,

King Jame's School
Huddersfield, Kirklees
09.2018 - 06.2023

Skills

  • adaptability to busy enviornment
  • Container organisation
  • Table clearing efficiency
  • Alcohol laws understanding
  • Responsiveness
  • Calm under pressure
  • Customer Service
  • Strong time management
  • Glass handling
  • Experience with dealing with the public in service industry

Affiliations

  • Art
  • Reading
  • Walking and experiencing nature
  • Music
  • Painting
  • Drawing
  • Socialising
  • Baking
  • Fashion
  • Social gatherings/hosting

Languages

English
Native

Timeline

Customer service representative

Smile bar and venue
09.2023 - 04.2024

Babysitter

Family friend
04.2023 - 09.2023

Volunteering leader

Informative volunteering
04.2022 - 10.2024

Cat sitter

Family friend
05.2021 - 08.2021

GCSEs - Maths, English, English lit, Biology, Physics, Chemisty, Geography, Spanish, Creative Imedia,

King Jame's School
09.2018 - 06.2023
Molly Galvin