Ananthu S Nadhan
Eastbourne,East sussex
Summary
Astute credit officer adept at payment collection and processing. Skilled negotiator with pragmatic approach to challenges. Works diligently to research and validate data in support of credit operations.
Overview
7
7
years of professional experience
Work history
Credit controller
Bobb heavy equipment rental llc
Dubai, United Arab Emirates
2018.01 - 2023.12
- Tracked outstanding debtor balances and collected incoming cash on accounts whilst maintaining good customer relationships.
- Contacted customers about overdue payments by phone, letter and email.
- Conveyed terms and conditions to applicants to inform about loan rates, repayment requirements and potential actions in case of default.
- Liaised with sales department for achieving better client communication.
- Maintained professional client interactions whilst managing overdue payments.
- Recommended improvements to credit policies based on market trends and analysis.
- Resolved escalated issues efficiently, reducing potential damage to customer relationships.
- Monitored client's credit situation closely, mitigating risks associated with late payments.
- Monitored outstanding balances and followed up payments.
- Managed customer accounts for maintaining positive client relationships.
- Escalated serious issues and concerns immediately to supervisor.
- Documented client applications for personal, business and mortgage loans.
- Streamlined debt collection processes resulting in improved financial health of the company.
- Conducted regular account reviews to maintain accurate records.
- Updated database regularly for maintaining up-to-date record of all transactions.
Operations manager
E fast private limited
Kerala, India
2016.09 - 2017.09
- Created digital file classification system for company-wide use.
- Optimised workflow procedures with strategic planning and team coordination.
- Led and managed administrative staff to maintain smooth daily operations.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Implemented quality control measures, enhanced product standards.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Identified bottlenecks, implemented solutions, increased productivity.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Analysed performance metrics, identified areas for improvement in operations management.
Education
Msc Global shipping management - Commercial Management of ships
University of greenwich
Medway, KentMaster of Business Administration - Tourism and Travel Management
University of kerala
Kerala, IndiaSkills
- Issue review
- Cross-functional communication
- Risk evaluations
- Persistent communication
- Credit exposure monitoring
- Financial viability assessment
- Credit analysis
- Financial audits
- Financial planning
- Accounting software
- Credit risk management
- Communication skills
Languages
English
Hindi
Personal Information
- Nationality: Indian
- Date of birth: 15/09/1992
- Visa type : Student visa to Graduate visa
Timeline
Credit controller
Bobb heavy equipment rental llc
2018.01 - 2023.12
Operations manager
E fast private limited
2016.09 - 2017.09
Msc Global shipping management - Commercial Management of ships
University of greenwich
Master of Business Administration - Tourism and Travel Management
University of kerala