Andrea Merry
Merseyside,merseyside
Summary
High-achieving Credit Controller offering quality-minded and customer-driven approach. Resourceful and skilled professional focused on improving department productivity and streamlining processes for efficiency. Multi-talented Credit Controller persistent and professional in pursuing resolutions with customers. Trustworthy and poised communicator with talent for achieving exceptional results with tough caseloads.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
Work History
Credit Controller
Sunbelt Rentals Limited
Birchwood , Warrington
07.2005 - 08.2023
- Oversaw correct daily account balancing process.
- Posted journal transactions and cash receipts on sales ledger.
- Negotiated terms and conditions, payment plans and settlements.
- Assessed customer compliance with repayment schedules through thorough account reviews.
- Investigated invoices, requesting appropriate evidence from suppliers.
- Followed up monthly statements with courtesy calls to customers.
- Chased clients to procure payments in line with agreed terms and conditions.
- Contacted customers about overdue payments by phone, letter and email.
Credit Controller
Classic Drinks Limited
St Helens, Merseyside
07.2003 - 07.2005
- Oversaw correct daily account balancing process.
- Negotiated terms and conditions, payment plans and settlements.
- Assessed customer compliance with repayment schedules through thorough account reviews.
Education
Higher National Diploma - business
St Helens College
St Helens 09.1997 - 07.1999
Skills
- Risk evaluations
- Billing query resolution
- Cross-functional communication
- Persistent communication
- Issue review
Languages
English
Fluent
Timeline
Credit Controller
Sunbelt Rentals Limited
07.2005 - 08.2023
Credit Controller
Classic Drinks Limited
07.2003 - 07.2005
Higher National Diploma - business
St Helens College
09.1997 - 07.1999
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