Anakha Vijayan
Beckton,Newham
Summary
Dedicated professional with extensive expertise in career development techniques, solution-focused brief therapy, and time-management instruction. Proven ability to facilitate group workshops and provide supportive counselling, academic guidance strategies, and motivational mentorship. Recognised for empathetic communication skills and multi-tasking efficiency. Experienced in food service operations, including familiarity with food allergens, table setting procedures, effective up-selling techniques, payment processing, and POS systems. Committed to fostering personal growth and achieving excellence in all professional endeavours.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Commis waiter
Kolamba
Soho, London
07.2024 - Current
- Improved customer satisfaction by delivering exceptional service.
- Maintained clean and organized workspace for efficient operations.
- Accommodated special dietary requests to enhance guest experience.
- Assisted with table setting, ensuring welcoming atmosphere.
Crew member
Mc Donald's
Elephant and Castle, London
11.2023 - 01.2024
- Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
- Ensured customer satisfaction with prompt and accurate order fulfillment.
- Assisted in staff training to enhance teamwork and improve service delivery.
- Resolved customer complaints quickly, restoring trust in our service quality.
Student counsellor
Mirac International
Malappuram, India
07.2021 - 01.2023
- Facilitated student development by conducting regular counselling sessions.
- Developed coping strategies for students dealing with academic pressure.
- Achieved improved student wellbeing with proactive mental health support.
- Offered counselling to help students deal with academic, personal, or behavioural issues.
Education
Master of Science - International Business Management
University of East London
London 09.2023 - 09.2024
Bachelors in Commerce - Commerce
Pondicherry University
India 11.2018 - 07.2021
Skills
- Career development techniques
- Solution-Focused brief therapy
- Time-Management instruction
- Group workshop facilitation
- Supportive counselling
- Academic guidance strategies
- Motivational mentorship
- Empathetic communicator
- Familiarity with food allergens
- Table setting procedures
- Multi-Tasking efficiency
- Experience with pos systems
- Effective up-selling techniques
- Payment Processing
Languages
English
Intermediate
Hindi
Beginner
Malayalam
Native
Tamil
Intermediate
Certification
- Sustainability Strategies (2016)
- Supply chain Foundations (2014)
- Lean Inventory Management
- Artificial Intelligence and Business Strategies
- International Marketing Foundations
- Brand and Marketing Integration
- Artificial Intelligence for Marketing
- Power BI Essential Training
- Learning Cloud Computing: Core Concepts
- Excel : Advanced Formulas and Functions (2022)
- Project Management Foundations
Timeline
Commis waiter
Kolamba
07.2024 - Current
Crew member
Mc Donald's
11.2023 - 01.2024
Master of Science - International Business Management
University of East London
09.2023 - 09.2024
Student counsellor
Mirac International
07.2021 - 01.2023
Bachelors in Commerce - Commerce
Pondicherry University
11.2018 - 07.2021
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