Tesfu Asmerom Beyene
London
Summary
A dedicated hospitality professional with over seven years of progressive experience in high-end restaurants and luxury hotels. Highly skilled in catering coordination, front-of-house operations, and team support within fast-paced, premium environments. Consistently committed to delivering exceptional guest experiences while maintaining the highest standards of service and operational excellence.
Overview
7
7
years of professional experience
Work history
Commis Waiter
Bagatelle Restaurant,
London
08.2024 - Current
- Carried out daily mise-en-place duties – resulted in seamless operation during peak hours.
- Collaborated with kitchen staff for streamlined meal service.
- Handled customer complaints professionally, ensuring swift resolution.
- Oversaw inventory of cutlery and crockery, preventing shortages during service hours.
Catering Coordinato
Marriott Internationa
London
03.2022 - 07.2024
- Enhanced team productivity with efficient delegation of tasks.
- Managed multiple projects, ensuring organisation and efficiency.
- Created detailed schedules to streamline work processes.
- Assisted in budget preparation and financial planning procedures.
Waiter
Claridge’s, London
London
05.2019 - 02.2022
- Explained dish components clearly to inform customers' decisions.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Assisted in food preparation, resulting in timely service delivery.
- Handled payment transactions to guarantee smooth customer checkout process.
Education
BTEC Diploma - Business and Management
City of Westminster College
Westminster, England 09/2017 - 06/2018
Skills
Guest relations and service excellence
Catering and event coordination
Fine dining service
Order management and upselling
Team training and supervision
POS and reservation systems
Multitasking in high-pressure environments
Attention to detail
Languages
English
Advanced
Tigrina
Native
Timeline
Commis Waiter
Bagatelle Restaurant,
08.2024 - Current
Catering Coordinato
Marriott Internationa
03.2022 - 07.2024
Waiter
Claridge’s, London
05.2019 - 02.2022
BTEC Diploma - Business and Management
City of Westminster College
09/2017 - 06/2018