Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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AMY GOODRUM

Fleet,Hampshire

Summary

I am a motivated and adaptable professional with experience in team leadership, customer service and events. I am known for being friendly, hardworking and creative. I thrive in fast paced environments and contribute as a reliable and proactive team member.

Overview

4
4
years of professional experience

Work history

F&B/ Events Supervisor

Waverley Abbey House
Farnham
09.2024 - 05.2026
  • Managed and supported a team, providing guidance and training
  • Planned and coordinated events such as birthday parties, weddings and private functions
  • Led daily service operations, ensuring efficiency and high standards
  • Placed and managed online orders, maintaining inventory levels and minimising waste
  • Created staff rotas, ensuring effective coverage and scheduling

Waitress/Server

Serina’s
Farnham, Surrey
07.2024 - 11.2024
  • Greeted customers, provided detailed explanations of menu items and specials.
  • Provided exceptional service while delivering food and beverages promptly
  • Managed multiple tables simultaneously in a fast paced pressured, fine dining environment
  • Upsold menu items, boosting sales
  • Maintained cleanliness and organization of the dining area

Barista and waitress

On Air Dining Cafe
Farnborough, Hampshire
06.2022 - 07.2024
  • Resolved customer disputes with tact and professionalism
  • Received and accurately processed customer payments
  • Adhered to recipe and presentation standards for specialty coffee drinks.
  • Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas
  • Greeted and connected with every customer, recommending drinks and pastries
  • Managed peak morning custom with accurate, efficient, level-headed service
  • Adhered to all food safety regulations and quality controls set by establishment and regulating agencies
  • Cleaned and sanitised work areas, utensils and equipment

Education

A-Levels - Psychology, Criminology and Sociology

Farnborough Tech
Farnborough, Hampshire
09.2022 - 03.2023

Skills

  • Organisation
  • Adaptability
  • Reliability
  • Communication
  • Initiative
  • Multitasking
  • Time Management

Affiliations

  • Painting
  • Thrifting
  • Running

Timeline

F&B/ Events Supervisor

Waverley Abbey House
09.2024 - 05.2026

Waitress/Server

Serina’s
07.2024 - 11.2024

A-Levels - Psychology, Criminology and Sociology

Farnborough Tech
09.2022 - 03.2023

Barista and waitress

On Air Dining Cafe
06.2022 - 07.2024
AMY GOODRUM