AMY GOODRUM
Fleet,Hampshire
Summary
I am a motivated and adaptable professional with experience in team leadership, customer service and events. I am known for being friendly, hardworking and creative. I thrive in fast paced environments and contribute as a reliable and proactive team member.
Overview
4
4
years of professional experience
Work history
F&B/ Events Supervisor
Waverley Abbey House
Farnham
2024.09 - 2026.05
- Managed and supported a team, providing guidance and training
- Planned and coordinated events such as birthday parties, weddings and private functions
- Led daily service operations, ensuring efficiency and high standards
- Placed and managed online orders, maintaining inventory levels and minimising waste
- Created staff rotas, ensuring effective coverage and scheduling
Waitress/Server
Serina’s
Farnham, Surrey
2024.07 - 2024.11
- Greeted customers, provided detailed explanations of menu items and specials.
- Provided exceptional service while delivering food and beverages promptly
- Managed multiple tables simultaneously in a fast paced pressured, fine dining environment
- Upsold menu items, boosting sales
- Maintained cleanliness and organization of the dining area
Barista and waitress
On Air Dining Cafe
Farnborough, Hampshire
2022.06 - 2024.07
- Resolved customer disputes with tact and professionalism
- Received and accurately processed customer payments
- Adhered to recipe and presentation standards for specialty coffee drinks.
- Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas
- Greeted and connected with every customer, recommending drinks and pastries
- Managed peak morning custom with accurate, efficient, level-headed service
- Adhered to all food safety regulations and quality controls set by establishment and regulating agencies
- Cleaned and sanitised work areas, utensils and equipment
Education
A-Levels - Psychology, Criminology and Sociology
Farnborough Tech
Farnborough, Hampshire 2022.09 - 2023.03
Skills
- Organisation
- Adaptability
- Reliability
- Communication
- Initiative
- Multitasking
- Time Management
Affiliations
- Painting
- Thrifting
- Running
Timeline
F&B/ Events Supervisor
Waverley Abbey House
2024.09 - 2026.05
Waitress/Server
Serina’s
2024.07 - 2024.11
A-Levels - Psychology, Criminology and Sociology
Farnborough Tech
2022.09 - 2023.03
Barista and waitress
On Air Dining Cafe
2022.06 - 2024.07