Amy Allan

- Whilst being a 'stay at home mum' comes with a lot of opinions and scrutiny, I would not have some of the skills i have without it.

- As a mum of 3, a Wife and a Carer to a family member, I pride myself on my extreme multitasking, organisation and time keeping skills. Managing household operations, schools runs, appointments and extracurricular activities to name a few, has grown my ability to handle fast paced, demanding situations and finding quick, effective solutions. Not to mention the level of patience I now have!

- Often having to prioritise multiple situations simultaneously and communicate with various people, schools, healthcare provider, children etc it has given me some brilliant skills that transfer into the working field.

• Offered companionship to reduce feelings of loneliness in patients.
• Demonstrated empathy towards emotional needs, providing necessary reassurance during difficult times.
• Ensured proper nutrition by preparing healthy meals.
• Responded swiftly to emergency situations.
• Helped maintain a safe environment.
• Assisted with mobility to ensure safety and prevent accidents.
• Safely transported and accompanied them to medical appointment and days out.

• Streamlined administrative processes, ensured a well-organised workspace.
• Supported team productivity for a successful project.
• Managed incoming post to maintain regular communication flow within the department.
• Promoted to supervisor in 2015 and had a team I was responsible for.
• Encouraged the team to work in a timely and accurate manner to keep up with deadlines.

• Handled guest complaints, resulting in satisfactory resolution.
• Ensured cleanliness of premises for a welcoming environment.
• Processed payments accurately, avoiding discrepancies.
• Monitored dining area, keeping it neat and organised.
• Provided customer service with a friendly attitude.
• Welcomed and greeted guests on arrival, building rapport with regular customers to personalise service.
• Informed kitchen staff of any individual food requirements including allergies and dietary requirements.

• Handled transactions, maintaining accurate till records.
• Delivered excellent customer service by answering queries and providing product information.
• Maintained clean shop floor, promoting a welcoming environment.
• Handled cash register operations efficiently, minimising queue lengths at checkouts.
• Supported team members for improved operational efficiency.