Summary
Overview
Work history
Education
Skills
Websites
Certification
Personal Information
Languages
Timeline
Generic

Amran Ashraf

Derby,United Kingdom

Summary

Dedicated and detail-oriented Administrative Professional with many years of experience in healthcare settings, specialising

in patient scheduling, medical records management, and office coordination. Adept at ensuring smooth clinic operations

by maintaining accurate records, optimising appointment systems, and delivering exceptional patient service. Proven ability

to handle confidential information (GDPR compliant), multitask in fast-paced environments, and improve administrative

efficiency. Committed to supporting healthcare teams with strong organisational skills, a proactive mindset, and a patient-

centred approach.

Overview

25
25
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Patient Safety Partner - JUCD

Expert By Experience - Mental Health Together
2025.01 - 2025.07

Administrator

Ripley Medical Centre
2024.08 - 2025.07

Patient Voice

East Midlands Ambulance Service NHS Trust
2024.01 - 2025.07
  • Review/feedback: Complaints, media, patient experience & safety Quality forum member.

Patient Safety Partner - JUCD

NHS Derby and Derbyshire Integrated Care Board (ICB)
2022.11 - 2025.07

Administrator (BANK)

Derbyshire Community Health Services NHS Foundation Trust
2022.11 - 2025.07

Administrator (BANK)

Derbyshire Healthcare NHS Foundation Trust
2022.11 - 2025.07

Patient / Public Representative - Joined Up Care Derbyshire

NHS Derby and Derbyshire Integrated Care Board (ICB)
2020.11 - 2025.07

Administrative Assistant - Health & Safety, Fire & Security Services

Derbyshire Healthcare NHS Foundation Trust
2024.03 - 2024.05
  • Administrative support for the completion of a short-term project.
  • Cleanse existing data to enable effective security protocol to be implemented, allowing for a streamlined process to be utilised, for staff management.

Lived Experience Advisor

Mind
2021.03 - 2024.01

Public Governor

University Hospitals of Derby and Burton NHS Foundation Trust
2021.07 - 2023.06
  • Elected representative: Representing the interests of Members, service users, Carers, and the wider public.

COVID Vaccine Support / Marshal

Derbyshire Community Health Services NHS Foundation Trust
2021.02 - 2022.06

Public Governor

Derbyshire Healthcare NHS Foundation Trust
2017.07 - 2018.01
  • Elected representative: Representing the interests of Members, service users, Carers, and the wider public.

Care Coordinator

Derbyshire Community Health Services NHS Foundation Trust
2014.11 - 2017.03

Carers Connect Worker

Derbyshire Carers Association
2013.08 - 2014.11

Carers Ambassador & Carers Ambassadors Project Coordinator

Derbyshire Carers Association
2013.03 - 2014.11

SSW / Team Lead

United Response
2004.05 - 2011.12

Parent Governor

Village Primary Academy
2008.03 - 2010.07

Support Worker & Recruitment Consultant

24/7 Care Agency
2001.08 - 2004.04

Community Volunteer

Addaction
2001.01 - 2001.07

Education

L2 (expected) - Maths

Derby College
Derby
2024.09 - 2025.06

L2 - English

Derby Adult Learning Service
Derby
2022.09 - 2023.05

L2 - Equality & Diversity

Vision2Learn
Derby
2021.04 - 2021.12

L2 - Principles of Business & Administration

Vision2Learn
Derby
2020.09 - 2021.02

L2 - ECDL In IT User Skills

DBC Training
Derby
2019.09 - 2019.12

NVQ Level 4 - Health & Social Care

Derby College
Derby
2010.09 - 2011.07

L2 - Health & Social Care

Aspect Training Ltd
Heanor, Derbyshire
2008.09 - 2009.07

L2 - Health & Social Care

South East Derbyshire College
Heanor, Derbyshire
2007.09 - 2007.12

L2 - Learning Disabilities

Tass UK Ltd Chesterfield
Heanor, Derbyshire
2004.09 - 2004.12

Skills

  • Risk assessment capabilities
  • Advocacy
  • People Management
  • Effective negotiation
  • Discretion and confidentiality
  • Written and verbal communication
  • Project coordination
  • Records management
  • Telephone etiquette
  • Safety consciousness
  • Customer Service
  • Cultural awareness
  • Interpersonal communication
  • Conflict Resolution
  • Customer relationship building
  • Emotional intelligence
  • Critical-thinking
  • Cultural sensitivity
  • Self-motivation
  • Corporate governance knowledge

Certification

01/01

Personal Information

Title: Administrator

Languages

Urdu
Fluent
Punjabi
Fluent

Timeline

Patient Safety Partner - JUCD

Expert By Experience - Mental Health Together
2025.01 - 2025.07

L2 (expected) - Maths

Derby College
2024.09 - 2025.06

Administrator

Ripley Medical Centre
2024.08 - 2025.07

Administrative Assistant - Health & Safety, Fire & Security Services

Derbyshire Healthcare NHS Foundation Trust
2024.03 - 2024.05

Patient Voice

East Midlands Ambulance Service NHS Trust
2024.01 - 2025.07

Patient Safety Partner - JUCD

NHS Derby and Derbyshire Integrated Care Board (ICB)
2022.11 - 2025.07

Administrator (BANK)

Derbyshire Community Health Services NHS Foundation Trust
2022.11 - 2025.07

Administrator (BANK)

Derbyshire Healthcare NHS Foundation Trust
2022.11 - 2025.07

L2 - English

Derby Adult Learning Service
2022.09 - 2023.05

Public Governor

University Hospitals of Derby and Burton NHS Foundation Trust
2021.07 - 2023.06

L2 - Equality & Diversity

Vision2Learn
2021.04 - 2021.12

Lived Experience Advisor

Mind
2021.03 - 2024.01

COVID Vaccine Support / Marshal

Derbyshire Community Health Services NHS Foundation Trust
2021.02 - 2022.06

Patient / Public Representative - Joined Up Care Derbyshire

NHS Derby and Derbyshire Integrated Care Board (ICB)
2020.11 - 2025.07

L2 - Principles of Business & Administration

Vision2Learn
2020.09 - 2021.02

L2 - ECDL In IT User Skills

DBC Training
2019.09 - 2019.12

Public Governor

Derbyshire Healthcare NHS Foundation Trust
2017.07 - 2018.01

Care Coordinator

Derbyshire Community Health Services NHS Foundation Trust
2014.11 - 2017.03

Carers Connect Worker

Derbyshire Carers Association
2013.08 - 2014.11

Carers Ambassador & Carers Ambassadors Project Coordinator

Derbyshire Carers Association
2013.03 - 2014.11

NVQ Level 4 - Health & Social Care

Derby College
2010.09 - 2011.07

L2 - Health & Social Care

Aspect Training Ltd
2008.09 - 2009.07

Parent Governor

Village Primary Academy
2008.03 - 2010.07

L2 - Health & Social Care

South East Derbyshire College
2007.09 - 2007.12

L2 - Learning Disabilities

Tass UK Ltd Chesterfield
2004.09 - 2004.12

SSW / Team Lead

United Response
2004.05 - 2011.12

Support Worker & Recruitment Consultant

24/7 Care Agency
2001.08 - 2004.04

Community Volunteer

Addaction
2001.01 - 2001.07
Amran Ashraf