Summary
Overview
Work history
Education
Skills
Websites
Certification
Personal Information
Languages
Timeline
Generic

Amran Ashraf

Derby,United Kingdom

Summary

Dedicated and detail-oriented Administrative Professional with many years of experience in healthcare settings, specialising

in patient scheduling, medical records management, and office coordination. Adept at ensuring smooth clinic operations

by maintaining accurate records, optimising appointment systems, and delivering exceptional patient service. Proven ability

to handle confidential information (GDPR compliant), multitask in fast-paced environments, and improve administrative

efficiency. Committed to supporting healthcare teams with strong organisational skills, a proactive mindset, and a patient-

centred approach.


Overview

25
25
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Patient Safety Partner - JUCD

Expert By Experience - Mental Health Together
01.2025 - 07.2025

Administrator

Ripley Medical Centre
08.2024 - 07.2025

Patient Voice

East Midlands Ambulance Service NHS Trust
01.2024 - 07.2025
  • Review/feedback: Complaints, media, patient experience & safety Quality forum member.

Patient Safety Partner - JUCD

NHS Derby and Derbyshire Integrated Care Board (ICB)
11.2022 - 07.2025

Administrator (BANK)

Derbyshire Community Health Services NHS Foundation Trust
11.2022 - 07.2025

Administrator (BANK)

Derbyshire Healthcare NHS Foundation Trust
11.2022 - 07.2025

Patient / Public Representative - Joined Up Care Derbyshire

NHS Derby and Derbyshire Integrated Care Board (ICB)
11.2020 - 07.2025

Administrative Assistant - Health & Safety, Fire & Security Services

Derbyshire Healthcare NHS Foundation Trust
03.2024 - 05.2024
  • Administrative support for the completion of a short-term project.
  • Cleanse existing data to enable effective security protocol to be implemented, allowing for a streamlined process to be utilised, for staff management.

Lived Experience Advisor

Mind
03.2021 - 01.2024

Public Governor

University Hospitals of Derby and Burton NHS Foundation Trust
07.2021 - 06.2023
  • Elected representative: Representing the interests of Members, service users, Carers, and the wider public.

COVID Vaccine Support / Marshal

Derbyshire Community Health Services NHS Foundation Trust
02.2021 - 06.2022

Public Governor

Derbyshire Healthcare NHS Foundation Trust
07.2017 - 01.2018
  • Elected representative: Representing the interests of Members, service users, Carers, and the wider public.

Care Coordinator

Derbyshire Community Health Services NHS Foundation Trust
11.2014 - 03.2017

Carers Connect Worker

Derbyshire Carers Association
08.2013 - 11.2014

Carers Ambassador & Carers Ambassadors Project Coordinator

Derbyshire Carers Association
03.2013 - 11.2014

SSW / Team Lead

United Response
05.2004 - 12.2011

Parent Governor

Village Primary Academy
03.2008 - 07.2010

Support Worker & Recruitment Consultant

24/7 Care Agency
08.2001 - 04.2004

Community Volunteer

Addaction
01.2001 - 07.2001

Education

L2 (expected) - Maths

Derby College
Derby
09.2024 - 06.2025

L2 - English

Derby Adult Learning Service
Derby
09.2022 - 05.2023

L2 - Equality & Diversity

Vision2Learn
Derby
04.2021 - 12.2021

L2 - Principles of Business & Administration

Vision2Learn
Derby
09.2020 - 02.2021

L2 - ECDL In IT User Skills

DBC Training
Derby
09.2019 - 12.2019

NVQ Level 4 - Health & Social Care

Derby College
Derby
09.2010 - 07.2011

L2 - Health & Social Care

Aspect Training Ltd
Heanor, Derbyshire
09.2008 - 07.2009

L2 - Health & Social Care

South East Derbyshire College
Heanor, Derbyshire
09.2007 - 12.2007

L2 - Learning Disabilities

Tass UK Ltd Chesterfield
Heanor, Derbyshire
09.2004 - 12.2004

Skills

  • Risk assessment capabilities
  • Advocacy
  • People Management
  • Effective negotiation
  • Discretion and confidentiality
  • Written and verbal communication
  • Project coordination
  • Records management
  • Telephone etiquette
  • Safety consciousness
  • Customer Service
  • Cultural awareness
  • Interpersonal communication
  • Conflict Resolution
  • Customer relationship building
  • Emotional intelligence
  • Critical-thinking
  • Cultural sensitivity
  • Self-motivation
  • Corporate governance knowledge

Certification

01/01

Personal Information

Title: Administrator

Languages

Urdu
Fluent
Punjabi
Fluent

Timeline

Patient Safety Partner - JUCD

Expert By Experience - Mental Health Together
01.2025 - 07.2025

L2 (expected) - Maths

Derby College
09.2024 - 06.2025

Administrator

Ripley Medical Centre
08.2024 - 07.2025

Administrative Assistant - Health & Safety, Fire & Security Services

Derbyshire Healthcare NHS Foundation Trust
03.2024 - 05.2024

Patient Voice

East Midlands Ambulance Service NHS Trust
01.2024 - 07.2025

Patient Safety Partner - JUCD

NHS Derby and Derbyshire Integrated Care Board (ICB)
11.2022 - 07.2025

Administrator (BANK)

Derbyshire Community Health Services NHS Foundation Trust
11.2022 - 07.2025

Administrator (BANK)

Derbyshire Healthcare NHS Foundation Trust
11.2022 - 07.2025

L2 - English

Derby Adult Learning Service
09.2022 - 05.2023

Public Governor

University Hospitals of Derby and Burton NHS Foundation Trust
07.2021 - 06.2023

L2 - Equality & Diversity

Vision2Learn
04.2021 - 12.2021

Lived Experience Advisor

Mind
03.2021 - 01.2024

COVID Vaccine Support / Marshal

Derbyshire Community Health Services NHS Foundation Trust
02.2021 - 06.2022

Patient / Public Representative - Joined Up Care Derbyshire

NHS Derby and Derbyshire Integrated Care Board (ICB)
11.2020 - 07.2025

L2 - Principles of Business & Administration

Vision2Learn
09.2020 - 02.2021

L2 - ECDL In IT User Skills

DBC Training
09.2019 - 12.2019

Public Governor

Derbyshire Healthcare NHS Foundation Trust
07.2017 - 01.2018

Care Coordinator

Derbyshire Community Health Services NHS Foundation Trust
11.2014 - 03.2017

Carers Connect Worker

Derbyshire Carers Association
08.2013 - 11.2014

Carers Ambassador & Carers Ambassadors Project Coordinator

Derbyshire Carers Association
03.2013 - 11.2014

NVQ Level 4 - Health & Social Care

Derby College
09.2010 - 07.2011

L2 - Health & Social Care

Aspect Training Ltd
09.2008 - 07.2009

Parent Governor

Village Primary Academy
03.2008 - 07.2010

L2 - Health & Social Care

South East Derbyshire College
09.2007 - 12.2007

L2 - Learning Disabilities

Tass UK Ltd Chesterfield
09.2004 - 12.2004

SSW / Team Lead

United Response
05.2004 - 12.2011

Support Worker & Recruitment Consultant

24/7 Care Agency
08.2001 - 04.2004

Community Volunteer

Addaction
01.2001 - 07.2001
Amran Ashraf