Summary
Overview
Work History
Education
Languages
Timeline
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Amr Amer

Amr Amer

Littleover, Derby

Summary

I'm an international medical graduate with a background in customer service and sales. I have a keen interest in healthcare and empowering patients through education and support. The key to any customer serivce role is building relationships by truly understanding your clients needs and how you can help them. I thrive in this field and I'm keen to demonstrate that through a new opportunity.

Overview

10
10
years of professional experience

Work History

Outbound Sales Advisor

Firstource
02.2024 - Current
  • Increased sales leads by developing and executing effective outbound sales strategies.
  • Participated in weekly team meetings to review progress, share insights, and strategize future initiatives.
  • Made average of 250+ outbound calls per day.
  • Developed extensive knowledge of products and services to better assist customers.
  • Generated leads and established relationships with potential customers through outbound telephone calls.

Amazon Flex Driver

Amazon Flex
06.2022 - Current

Fulfilment Associate

Amazon EMA1 & EMA, Kegworth & Nottingham
06.2020 - 08.2020

Territory Business Manager - Customer Service

Crawford Healthcare
07.2016 - 09.2017
  • 4/4 Quarterly targets exceeded
  • Highest quarterly percentage growth in entire sales team for Q3
  • Highest performing Territory in the East Region
  • New business acquired alongside growing current accounts exponentially
  • Highest performing Territory in the East Region
  • Regularly presenting in front of a large number of clinicians
  • Working in both primary and secondary care
  • Building relationships with a variety of clinicians
  • Working closely with Regional Manager, Business development manager, and other territory managers
  • Putting together sales strategies to target large accounts.

Fundraiser

Home Fundraising
02.2016 - 03.2016

Hospitality Staff

Derby County Football Club
08.2014 - 10.2015

Hospitality Staff

Manchester United
10.2014 - 05.2015

Education

M.D. - Medicine

Lugansk State Medical University
Rivne, Ukraine
09/2017 - 07/2023

BSc (Hons) - Pharmaceutical Chemistry

Manchester Metropolitan University
Manchester
09/2012 - 07/2016

Arabic Uniwide Course -

Manchester Metropolitan University
2015

A-Levels -

Joseph Wright College
Derby
09/2009 - 07/2012

GSCE, Derby Grammar School
Derby
2009

Languages

English
Fluent
Arabic
Fluent

Timeline

Outbound Sales Advisor

Firstource
02.2024 - Current

Amazon Flex Driver

Amazon Flex
06.2022 - Current

Fulfilment Associate

Amazon EMA1 & EMA, Kegworth & Nottingham
06.2020 - 08.2020

Territory Business Manager - Customer Service

Crawford Healthcare
07.2016 - 09.2017

Fundraiser

Home Fundraising
02.2016 - 03.2016

Hospitality Staff

Manchester United
10.2014 - 05.2015

Hospitality Staff

Derby County Football Club
08.2014 - 10.2015

M.D. - Medicine

Lugansk State Medical University
09/2017 - 07/2023

BSc (Hons) - Pharmaceutical Chemistry

Manchester Metropolitan University
09/2012 - 07/2016

Arabic Uniwide Course -

Manchester Metropolitan University

A-Levels -

Joseph Wright College
09/2009 - 07/2012

GSCE, Derby Grammar School
Amr Amer