Amr Amer
Littleover, Derby
Summary
I'm an international medical graduate with a background in customer service and sales. I have a keen interest in healthcare and empowering patients through education and support. The key to any customer serivce role is building relationships by truly understanding your clients needs and how you can help them. I thrive in this field and I'm keen to demonstrate that through a new opportunity.
Overview
10
10
years of professional experience
Work History
Outbound Sales Advisor
Firstource
02.2024 - Current
- Increased sales leads by developing and executing effective outbound sales strategies.
- Participated in weekly team meetings to review progress, share insights, and strategize future initiatives.
- Made average of 250+ outbound calls per day.
- Developed extensive knowledge of products and services to better assist customers.
- Generated leads and established relationships with potential customers through outbound telephone calls.
Amazon Flex Driver
Amazon Flex
06.2022 - Current
Fulfilment Associate
Amazon EMA1 & EMA, Kegworth & Nottingham
06.2020 - 08.2020
Territory Business Manager - Customer Service
Crawford Healthcare
07.2016 - 09.2017
- 4/4 Quarterly targets exceeded
- Highest quarterly percentage growth in entire sales team for Q3
- Highest performing Territory in the East Region
- New business acquired alongside growing current accounts exponentially
- Highest performing Territory in the East Region
- Regularly presenting in front of a large number of clinicians
- Working in both primary and secondary care
- Building relationships with a variety of clinicians
- Working closely with Regional Manager, Business development manager, and other territory managers
- Putting together sales strategies to target large accounts.
Fundraiser
Home Fundraising
02.2016 - 03.2016
Hospitality Staff
Derby County Football Club
08.2014 - 10.2015
Hospitality Staff
Manchester United
10.2014 - 05.2015
Education
M.D. - Medicine
Lugansk State Medical University
Rivne, Ukraine 09/2017 - 07/2023
BSc (Hons) - Pharmaceutical Chemistry
Manchester Metropolitan University
Manchester 09/2012 - 07/2016
Arabic Uniwide Course -
Manchester Metropolitan University
2015
A-Levels -
Joseph Wright College
Derby 09/2009 - 07/2012
GSCE, Derby Grammar School
Derby2009
Languages
English
Fluent
Arabic
Fluent
Timeline
Outbound Sales Advisor
Firstource
02.2024 - Current
Amazon Flex Driver
Amazon Flex
06.2022 - Current
Fulfilment Associate
Amazon EMA1 & EMA, Kegworth & Nottingham
06.2020 - 08.2020
Territory Business Manager - Customer Service
Crawford Healthcare
07.2016 - 09.2017
Fundraiser
Home Fundraising
02.2016 - 03.2016
Hospitality Staff
Manchester United
10.2014 - 05.2015
Hospitality Staff
Derby County Football Club
08.2014 - 10.2015
M.D. - Medicine
Lugansk State Medical University
09/2017 - 07/2023
BSc (Hons) - Pharmaceutical Chemistry
Manchester Metropolitan University
09/2012 - 07/2016
Arabic Uniwide Course -
Manchester Metropolitan University
A-Levels -
Joseph Wright College
09/2009 - 07/2012
GSCE, Derby Grammar School
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