Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Tracey SMITH

Rotherham,South Yorkshire

Summary

Experienced in engaging customers and driving sales through persuasive communication. Excel at building rapport quickly and identifying customer needs to offer tailored solutions. Consistently meet and exceed targets while maintaining high levels of customer satisfaction.

Overview

6
6
years of professional experience

Work History

business outbound sales advisor

CC33
SHEFFIELD
07.2022 - Current
  • Connected with prospective customers via telephone or email to share available products and services.

outbound sales adviser

Octopus Energy
Rotherham
02.2020 - 07.2022
  • Managed high volume of customer calls, efficiently handling inquiries and resolving issues to uphold customer satisfaction.

Education

GCSEs -

BRINSWORTH COMPERHENSIVE
Rotherham, ROT
01-1991

Skills

  • Customer relationship management
  • Market research
  • Sales forecasting
  • Cold calling
  • Product knowledge
  • Upselling techniques
  • Customer communications
  • Customer Service
  • Multitasking
  • Customer rapport-building
  • Time-management
  • Customer support and complaint handling
  • Excellent communication
  • Inbound call handling
  • Warm and cold calling
  • Email writing
  • Sales presentations

Interests

I enjoy staying active through hiking and exploring the countryside whenever possible I am also an enthusiastic ice hockey fan In my free time, I like to socialise and experience new places to eat, combining my interest in food

Timeline

business outbound sales advisor

CC33
07.2022 - Current

outbound sales adviser

Octopus Energy
02.2020 - 07.2022

GCSEs -

BRINSWORTH COMPERHENSIVE
Tracey SMITH