Amaan Hussain

My day to day role was making outbound calls to potential customers promoting a range of tariffs, appliance and boiler care. Every call i was building strong report by identifying customer needs. I was working towards daily and weekly targets While also maintaining a high value standard and hitting compliance standards.

• Maintained high level of product knowledge for effective sales pitches.
• Followed up on potential leads, converting them into profitable deals.
• Delivered excellent customer service whilst driving sales objectives.
• Developed strong understanding of company's offers and promotions, improving sales strategy.

With Domestic & General i am handling inbound and outbound calls to sell and retain insurance and warranty plan. Providing excellent customer service, overcoming objections and ensuring customer satisfaction while meeting sales (Remote Based) My responsibilities involved the following

• Selling insurance and warranty products to new and existing customer
• Used knowledge of company products and services to recommend solutions to customers.
• Working remotely, managing time effectively in a target-driven environment
• Meeting and exceeding sales targets.

I have worked with plan.com. my role was to make outbound calls to self-employed and limited companies and also to receive inbound calls from potential clients. My role included the following duties.

• Delivered high-level customer service, ensuring an excellent client experience
• Selling business contracts
• Managed outbound and inbound sales calls, successfully converting leads into long-term business clients

I have worked with signet within the Ernest Jones fascia. This is a global renowned company, the biggest jewellery in the high street. During my employment with signet and Ernest Jones I have built a transferable skill set and enhanced my confidence. My duties include:

• Solid high-end diamond jewellery and luxury watches, consistently exceeding sales KPIs.
• Maintained expert knowledge of diamonds, gemstones and premium watch brands
• Coordinated store events and promotions leading to increased customer footfall and engagement.
• Keeping up to date with training to build product knowledge

I have worked for EE as an apprentice. My job role was a customer adviser for EE and from this job I have gained a set of new skills and experience in retail. My job role responsibilities and duties were.

• Handled customer queries and complaints efficiently, improving overall customer satisfaction rating.
• Built and established professional relationships with colleagues.
• Developed strong sales and negotiation skills, selling mobile and broadband contracts
• Resolving issues/complaints