Summary
Overview
Work history
Education
Skills
Languages
Interests
Timeline
AccountManager

Amneh Nasser

Birmingham,UK

Summary

Experienced professional seeking a position in civil service as an administrative assistant. My attention to detail and organizational abilities allow me to effectively manage any administrative tasks and schedules. I am fully prepared to handle my responsibilities with utmost professionalism, confidentiality, and integrity.


With my genuine passion for helping others and making a positive impact, I am caring and enthusiastic about contributing to the civil service and making a positive and valuable impact on any team.

Overview

3
3
years of professional experience

Work history

Dental Receptionist

Wilton Dental Practice
London
05.2017 - 07.2018
  • Managed information on company databases for different organizational activities to track history and safeguard accurate information.
  • Managed document control duties to reduce errors and maintain accurate records.
  • Scheduled appointments, assist clients by answering their questions.

Customer Service Manager

Sue Ryder
London
10.2015 - 11.2016
  • Taking payments or issuing refunds.
  • Inputting data.
  • Providing information about a product or service.
  • Performing administrative duties.

Education

Level 2 Certificate in Principles of Customer Service -

Release Potential
Birmingham
2023 -

Emergency First Aid at Work Training Certificate -

First Aid Training Ltd
London
2021 -

OCN London - Level 6 Foundation in Aesthetics - Anti-Wrinkle and Dermal Fillers Injectables

Revival Academy
London
2020 - 2021

Level 6 Accreditation in Phlebotomy - Platelets Rich Plasma

Revival Academy
London
2021 -

VTCT Level 3 Diploma Beauty Therapy -

Revival Academy
London
2020 -

OCR Level 1 Diploma for IT Users -

City of Westminster College
London
2007 -

OCR Level 1 Certificate for IT Users -

City of Westminster College
London
2006 - 2007

Skills

  • Keeping records maintenance and filing systems (paper and electronic)
  • Microsoft Office Suite, Data input and good keyboard skills
  • Health and safety procedures
  • Managing and communicating sensitive/ confidential information
  • Strong observation Skills
  • Instagram account management
  • Social media content development
  • Website content updates
  • Calendar management
  • Telephone skills
  • Conflict resolution
  • Interpersonal communications
  • Customer service

Languages

English
Proficient (C2)
Arabic
Native
French
Intermediate

Interests

Reading / Cycling / Swimming / Travelling

Timeline

Dental Receptionist

Wilton Dental Practice
05.2017 - 07.2018

Customer Service Manager

Sue Ryder
10.2015 - 11.2016

Level 2 Certificate in Principles of Customer Service -

Release Potential
2023 -

Emergency First Aid at Work Training Certificate -

First Aid Training Ltd
2021 -

OCN London - Level 6 Foundation in Aesthetics - Anti-Wrinkle and Dermal Fillers Injectables

Revival Academy
2020 - 2021

Level 6 Accreditation in Phlebotomy - Platelets Rich Plasma

Revival Academy
2021 -

VTCT Level 3 Diploma Beauty Therapy -

Revival Academy
2020 -

OCR Level 1 Diploma for IT Users -

City of Westminster College
2007 -

OCR Level 1 Certificate for IT Users -

City of Westminster College
2006 - 2007

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Amneh Nasser