Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
Generic

Lucy Arragon

Penirth,Cumbria

Summary

I'm a hardworking, friendly individual ready for new challenges. I love to make people feel welcome & help the best way I can. I'm patient & try to find the best outcome in any situation, working with people everyday has helped achieve this.

Confident with computer systems I can pick up new programmes quickly, enabling procedures are met to the best of my ability.

I can be flexible to change if needs be, anything that can help a team work better successfully.

Overview

13
13
years of professional experience
3
3
years of post-secondary education

Work history

Receptionist

Mulberry Dental Practice
Penrith, Cumbria
01.2024 - Current

- Welcome patients to the surgery as it's the first port of call,

- Records are kept up to date at all times, ensuring the relevant documents are correctly filled out.

- Patients are made comfortable & at ease especially if they are having treatment. .

- Keeping the diary up to date with all who are involved.

- Patients are correctly checked in & out of the practice.

- Everyday banking is correct & banked daily & that the surgery, working with the team is ran in an positive & efficient manner.

Team Leader

Sainsburys
Penrith, Cumbria
11.2023 - 01.2024

- Overseeing stock control to maintain sufficient inventory levels & minimise waste,

- Maintained excellent employee relationships by cultivating supportive, positive & helpful working environment.

Please note - this was a seasonal job.

Receptionist/Sales Assistant

Arragons Cycles
Penrith, Cumbria
09.2012 - 11.2023

- Welcomed incoming customers with a professional approach & provided friendly, positive, knowledgeable information to enhance business reputation through positive first impressions.

- Booking bikes in the system & distributing to each mechanic accordingly as well as directing incoming calls/customers to the relevant members of staff.

Filed & maintained invoices, customer records & other paperwork to facilitate ease of retrieval.

- Kept the social media up to date, including Facebook, Instagram & Threads. - Processed & distributed incoming correspondence to relevant staff, facilitating team communication.

- Maintained clean & an orderly reception area to impress the welcoming visitors.

- Ensured excellent visual merchandising standards by routinely cleaning & organising window & point of sale.

- Kept sufficient inventory supply & stock on shelves & storerooms.

Education

NCFE Cache Level 2 Support work in Schools & Colle - Teaching Assistant

Think Employment
Grimsby, North East Lincolnshire
04.2024 - 04.2025

NVQ Level 2 In Business & Administration - Reception

Carlisle College
Carlisle, Cumbria
09.2002 - 05.2004

GCSEs -

Queen Elizabeth Grammar School
Penrith, Cumbria

Skills

Punctual, Friendly, excellent organisational & communicating skills, positive attitude, willing to learn, self disciplined, hardworking, calm under pressure, problem solver

Affiliations

I love to spend time with my family & friends, especially my children Katy & Jude. I like to go walking most mornings to start my day. I'm keen to go to fitness classes again once Jude is a little older. I've always had an interest in fashion, I think it comes from my mum.

Languages

English
Native

Timeline

NCFE Cache Level 2 Support work in Schools & Colle - Teaching Assistant

Think Employment
04.2024 - 04.2025

Receptionist

Mulberry Dental Practice
01.2024 - Current

Team Leader

Sainsburys
11.2023 - 01.2024

Receptionist/Sales Assistant

Arragons Cycles
09.2012 - 11.2023

NVQ Level 2 In Business & Administration - Reception

Carlisle College
09.2002 - 05.2004

GCSEs -

Queen Elizabeth Grammar School
Lucy Arragon