Kiera Houston
Birmingham,UK
Summary
Dedicated laboratory technician with a strong background in chemical and biological testing. Experienced in sample analysis, instrument calibration, and compliance with safety regulations. Aiming to enhance laboratory efficiency and maintain high standards of accuracy in testing processes.
Overview
4
4
years of professional experience
11
11
years of post-secondary education
1
1
Certification
Work history
Laboratory Technician
Carlsberg Marston's Brewing Company
Wolverhampton
06.2024 - 08.2025
- Collected and analysed samples for chemical and microbiological testing, ensuring product quality and compliance with regulations.
- Collaborated with other departments to report findings and address abnormalities promptly, contributing to continuous improvement in laboratory and brewery operations.
- Conducted comprehensive experiments and data analysis on brewery samples to ensure product quality.
- Utilised SAP software for accurate recording of results and achieve KPI targets.
- Maintained up-to-date training on safe chemical handling practices within laboratory and brewery.
- Calibrated laboratory equipment to achieve accurate test results.
- Proficiency scheme participation such as BAPS and IGPS.
Assistant Manager
The Cock Inn, Wishaw
Sutton Coldfield
07.2023 - 05.2024
- Opened and closed business operations efficiently.
- Managed banking processes, ensuring accurate financial records.
- Cashed up tills, maintaining accountability for all transactions.
- Handled cash and card transactions with precision.
- Coordinated large bookings, securing deposits and managing customer expectations.
- Resolved customer issues and complaints promptly to enhance satisfaction.
- Trained staff on operational procedures and allergen awareness.
- Planned rotas, optimising staff allocation for peak periods.
Assistant Manager
Baked in Brick
Birmingham
01.2023 - 06.2023
- Supported general manager in daily operations to ensure efficient restaurant performance
- Created a positive work environment, resulting in higher employee morale.
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
- Handled stock control duties diligently preventing overstocking or shortages.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Handled customer complaints effectively, restoring trust in our brand.
Events Assistant
Fazeley Studios
Birmingham
05.2021 - 01.2023
- I was employed at Fazeley Studios working as an events assistant recently. Throughout this role I have taken on many responsibilities such as managing staff and different venues for occasions including conferences, weddings and parties.
Education
BSc - Forensic Science
University of Wolverhampton
Wolverhampton 09.2017 - 05.2022
Dip Medical Science (NVQ) - Medical Science
BMET College
Sutton Coldfield, Birmingham 09.2015 - 06.2017
GCSE or equivalent - Maths, English
St. Francis of Assisi Technology College
Walsall, West Midlands 09.2007 - 06.2012
Skills
- Biological testing
- Precision measurement
- Laboratory software use
- Microscopy proficiency
- SAP experience
- Equipment Maintenance
- Safety compliance
- Sample processing
- Chemical handling
- Instrument calibration
- Quality control procedures
Certification
HACCP Level 3
Certification of Persons Scheme for sampling private water supplies
Level 3 food hygiene and safety
Chemical awareness training
Internal auditing course
Kersia chemical awareness
Additional information
- Strong customer service focus
- Excellent spelling & grammar
- Attention to detail
- Excellent communication skills
- Professional telephone manner
- Able to work on my own and in a team
- Computer literate in:
- Microsoft Word
- Microsoft Excel (spread sheets/graphs)
- Microsoft PowerPoint
- Microsoft Outlook
- Good typing skills
- Quick learner
- Comfortable working with members of the public
- Work well under pressure in fast paced environments
Timeline
Laboratory Technician
Carlsberg Marston's Brewing Company
06.2024 - 08.2025
Assistant Manager
The Cock Inn, Wishaw
07.2023 - 05.2024
Assistant Manager
Baked in Brick
01.2023 - 06.2023
Events Assistant
Fazeley Studios
05.2021 - 01.2023
BSc - Forensic Science
University of Wolverhampton
09.2017 - 05.2022
Dip Medical Science (NVQ) - Medical Science
BMET College
09.2015 - 06.2017
GCSE or equivalent - Maths, English
St. Francis of Assisi Technology College
09.2007 - 06.2012
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