Ammar Hussain Shigri
Ilford,Redbridge
Summary
A dedicated professional with a strong focus on punctuality and reliability, excelling in community interaction and passenger comfort. Demonstrates advanced analytical thinking and leadership excellence, ensuring commitment to ethics in all endeavours. Skilled in financial planning, risk management, and audit coordination, with a keen awareness of traffic dynamics and passenger load estimation. Career goals include leveraging expertise to enhance operational efficiency and drive sustainable growth within the industry.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work history
Bus Station Controller
TFL
London
02.2025 - Current
- Streamlined financial reporting processes to enhance efficiency.
- Oversaw cash flow management, preventing operational disruptions.
- Directed training programmes, boosting staff competency and performance standards.
- Devised recovery strategies during financial downturns, ensuring business continuity.
- Conducted risk assessments, minimising financial threats.
- Liaised with external auditors to facilitate seamless auditing processes.
- Managed audit processes for transparency and accuracy in reports.
- Cultivated strong relationships with key stakeholders for long-term collaborations.
Bus driver
Integrated Solutions
London
03.2023 - 02.2025
- Assisted elderly or disabled passengers, promoting inclusivity and respect.
- Checked validity of passenger tickets or passes to prevent fraud.
- Used defensive driving techniques for minimising potential accidents.
- Maintained cleanliness in the bus through regular checks and cleaning.
- Reported any mechanical problems promptly for early resolution.
- Provided excellent customer service to passengers, ensuring a comfortable journey.
- Promoted good behaviour amongst passengers with clear communication of rules.
- Performed minor repairs on the bus, avoiding unnecessary breakdowns.
- Kept accurate logs of trips, ensuring compliance with regulations.
- Navigated different routes efficiently to reach destinations on time.
- Assisted passengers with difficulties or disabilities to safely board and disembark buses.
- Reported delays and accidents to dispatchers at head office.
- Obeyed highway code and road safety rules, providing safe, professional bus services.
- Applied crowd control techniques to keep order among passengers.
Bus driver
Go Ahead London
London
05.2021 - 03.2023
- Managed difficult situations calmly, creating a peaceful environment onboard.
- Provided excellent customer service to passengers, ensuring a comfortable journey.
- Conducted pre-trip inspections of the bus to ensure roadworthiness.
- Undertook routine vehicle inspections for safe driving conditions.
- Promoted good behaviour amongst passengers with clear communication of rules.
- Reported any mechanical problems promptly for early resolution.
- Checked validity of passenger tickets or passes to prevent fraud.
- Maintained punctuality for smooth running of timetable schedules.
- Kept accurate logs of trips, ensuring compliance with regulations.
- Ensured passenger safety by adhering to all traffic regulations.
- Provided clean and safe environment on bus with routine maintenance and clear aisle.
- Handled customer complaints and kept customers satisfied through professional conduct.
- Greeted passengers with warmth and professionalism, upholding positive company reputation.
- Applied crowd control techniques to keep order among passengers.
Education
NVQ Level 2 - Plumbing
Trades Gateway
Hertford, Hertfordshire 01.2008 - 03.2010
NVQ Level 1 - Plumbing
TRADES GATEWAY
Hertford, Hertfordshire 04.2006 - 06.2007
Skills
- Punctuality and reliability
- Community interaction
- Passenger comfort focus
- Passenger load estimation
- Traffic awareness
- Advanced analytical thinking
- Leadership excellence
- Commitment to ethics
- Financial planning
- Risk Management
- Audit coordination
References
References available upon request.
Timeline
Bus Station Controller
TFL
02.2025 - Current
Bus driver
Integrated Solutions
03.2023 - 02.2025
Bus driver
Go Ahead London
05.2021 - 03.2023
NVQ Level 2 - Plumbing
Trades Gateway
01.2008 - 03.2010
NVQ Level 1 - Plumbing
TRADES GATEWAY
04.2006 - 06.2007
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