Amelie Jenkins
Bournemouth,Dorset
Summary
Customer-focused professional with strong expertise in service and teamwork. Communicates effectively and solves problems to enhance customer experiences and meet team objectives. Builds positive relationships and assists customers efficiently. Proactive in addressing challenges and dedicated to creating a pleasant shopping environment.
Overview
5
5
years of professional experience
Work History
Sales Assistant
Next Retail
Bournemouth, Dorset
07.2024 - Current
- Guided customers in product selection by offering tailored advice to meet specific needs.
- Enhanced store presentation by maintaining neat, clean, and organised shelves through effective visual merchandising.
- Addressed customer enquiries regarding products and services promptly and accurately.
- Collaborated with team members to support sales targets and contribute to store success.
- Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.
- Managed customer returns, refunds, and exchanges at the customer service desk.
- Met service time and quality targets consistently.
- Trained and mentored team members to enhance performance.
Assistant
Pony Palace
Bournemouth, Dorset
07.2021 - 10.2023
- Greeted visitors and directed to appropriate areas, enhancing visitor experience and ensuring smooth operations.
- Observed set rules and regulations in completing duties, resulting in high-quality and standardised work.
- Provided comprehensive care for horses, including feeding, grooming, and health monitoring to maintain optimal well-being.
- Managed equipment inventory, maintaining grooming tools and tack in excellent condition for efficient care delivery.
- Removed manure and regularly replaced bedding in stalls to comply with cleanliness and sanitation standards.
- Facilitated team meetings to discuss care strategies, address concerns, and plan events, fostering collaboration and effective communication.
- Maintained daily feeding and watering schedule, adhering to strict dietary requirements.
Dance Teaching Assistant
Emma Castle Performing Arts
Bournemouth, Dorset
09.2021 - 07.2023
- Collaborated with lead teacher to plan and execute engaging dance lessons for diverse age groups, fostering a creative learning environment.
- Led small group sessions focusing on specific dance styles, enhancing student expertise and confidence.
- Demonstrated techniques and provided personalised guidance, facilitating students' skill development and mastery of dance moves.
- Monitored class progress and provided targeted feedback, helping students improve their dance skills and build confidence.
- Adapted teaching methods to meet diverse learning needs, ensuring an inclusive classroom atmosphere.
- Conducted warm-up and cool-down exercises to prevent injuries and promote physical well-being among students.
Education
A-Levels -
Bournemouth School for Girls Sixth Form
Bournemouth, ENG01-2026
TEFL - Teaching English as a Foreign Language
Bournemouth School for Girls
Bournemouth01-2026
First Aid -
Bournemouth School for Girls
Bournemouth01-2025
Intermediate Vocational Dance Examinations - Classical Ballet and Modern Jazz
Emma Castle Performing Arts
Bournemouth01-2025
GCSEs -
Bournemouth School for Girls
Bournemouth01-2024
Skills
- Sales target achievement
- Customer service
- Till and cash handling
- Stock control
- Stocking shelves
- Health and safety procedures
- Store opening and closing duties
- Equipment maintenance
- Online sales
- Time management
- Team collaboration
- Resilient under pressure
- Training and mentoring
- Computer literate
- Cleanliness standards
- Dance instruction
Timeline
Sales Assistant
Next Retail
07.2024 - Current
Dance Teaching Assistant
Emma Castle Performing Arts
09.2021 - 07.2023
Assistant
Pony Palace
07.2021 - 10.2023
A-Levels -
Bournemouth School for Girls Sixth Form
TEFL - Teaching English as a Foreign Language
Bournemouth School for Girls
First Aid -
Bournemouth School for Girls
Intermediate Vocational Dance Examinations - Classical Ballet and Modern Jazz
Emma Castle Performing Arts
GCSEs -
Bournemouth School for Girls