Ambur Benning
Eastleigh,Hampshire
Summary
Dedicated professional with expertise in client relations and multicultural education. Proven track record in health and safety compliance, safeguarding policies, and confidentiality maintenance. Skilled in special educational needs support and pediatric first aid, ensuring a safe and inclusive environment. Resilient under pressure with strong capabilities in staff training and customer service, committed to effective complaint resolution and positive interactions.
Overview
4
4
years of professional experience
Work history
Nursery practitioner
Ymca
Eastleigh, Hampshire
02.2025 - 03.2026
- Participated actively in team meetings and trainings; stayed updated on latest childcare best practices.
- Cultivated positive relationships with parents and carers; kept them informed about their child's achievements and areas for improvement.
- Applied paediatric first aid and managed incidents with calm and composure.
- Designed educational activities for young children in line with Early Years Foundation Stage (EYFS) curriculum.
- Raised safeguarding concerns with senior staff to maintain positive child security and wellbeing.
Nursery practitioner
Hopscotch day nursery
Eastleigh, Hampshire
01.2024 - 01.2025
- Improved fine motor skills in children by introducing age-appropriate crafting activities.
- Ensured a safe, nurturing environment for children through consistent supervision and careful monitoring of play areas.
- Prepared daily activity schedules that promoted fun-filled learning experiences for children.
- Planned educational games to stimulate cognitive growth in toddlers.
- Assessed individual learning needs of each child; tailored teaching methods accordingly.
- Conducted regular parent-teacher meetings, fostering strong communication channels between nursery and home environments.
- Maintained detailed records of each child's progress, facilitating personalised care and learning plans.
Waitress
Holiday Inn
Eastleigh, Hampshire
06.2023 - 10.2023
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Improved customer satisfaction by providing efficient and friendly service.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Cafe assistant
Flip out
Chandlers ford, Hampshire
11.2022 - 06.2023
- Assisted in inventory management tasks for efficient stock control in the café.
- Prepared hot beverages to meet individual customer preferences perfectly.
- Prepped ingredients daily to maintain fresh offerings.
- Served customers promptly, ensuring they enjoyed their visit.
- Handled customer complaints efficiently, preserving brand reputation.
- Communicated effectively with team members, resulting in smooth operations.
Waitress
Chilworth manor
Southampton, Hampshire
07.2022 - 10.2022
- Utilised professional communication skills to resolve customer complaints.
- Assisted with inventory management, streamlined restaurant operations.
- Advanced team efficiency by assisting in training new waitstaff members.
- Met special dietary requests with careful preparation and presentation of dishes.
- Handled incoming calls professionally, providing exceptional customer service.
Education
NVQ Level 1 - Health and social care
Eastleigh College
Eastleigh 09/2022 - 06/2023
GCSEs - English
Eastleigh College
Eastleigh 09/2022 - 06/2023
NVQ Level 1 - Employability
Eastleigh College
Eastleigh 09/2022 - 06/2023
NVQ Level 1 - Stress awareness
Eastleigh College
Eastleigh 09/2022 - 06/2023
Skills
- Client relations proficiency
- Multicultural education awareness
- Health and Safety Compliance
- DBS checked
- Paediatric First Aid
- SEN Support
- Safeguarding policy knowledge
- Confidentiality maintenance
- Resilient under pressure
- Staff training capabilities
- Outstanding customer service
- Positive and approachable
- Complaint handling
- Communication enhancement
- Team leadership and motivation
- Effective teamwork
- Outstanding time management
Timeline
Nursery practitioner
Ymca
02.2025 - 03.2026
Nursery practitioner
Hopscotch day nursery
01.2024 - 01.2025
Waitress
Holiday Inn
06.2023 - 10.2023
Cafe assistant
Flip out
11.2022 - 06.2023
Waitress
Chilworth manor
07.2022 - 10.2022
NVQ Level 1 - Health and social care
Eastleigh College
09/2022 - 06/2023
GCSEs - English
Eastleigh College
09/2022 - 06/2023
NVQ Level 1 - Employability
Eastleigh College
09/2022 - 06/2023
NVQ Level 1 - Stress awareness
Eastleigh College
09/2022 - 06/2023