Amber Nelson
Chichester,West Sussex
Summary
Highly motivated and reliable worker, through working part time at Luckes Bistro from 16 to becoming a full time member of staff in July 2024 I have worked in a fast paced environment. Challenges included high levels of customer service under a stressful environment, efficient communication with other staff members.
I demonstrated high levels of determination and diligent work ethic after achieving high GCSE and more recently A level grades. During my time at school I used technology including the Microsoft Office platform.
After recently returning from travelling to Asia for 4 months, I am looking to get back into the workplace. This trip allowed me to engage and empathise with all types of people which I believe has equipped me further for a customer based job.
I am looking for a role between now and starting university in October.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front of house team member
Luckes
Chichester, West Sussex
06.2022 - Current
- Greeted customers courteously and warmly, before assisting them with anything they may need
- Handling customer complaints efficiently in a respectful manner in order to retain customer satisfaction
- Technical use of till system during the day, and cashing up in the evening
- stock taking and ordering
- communication with other team members and the kitchen in order to ensure a smooth customer experience
- Use of Barista training to make a range of coffees each day
Events Catering
Luckes event catering
Chichester , West Sussex
07.2023 - 01.2025
- Served food and drink to guests at private parties and weddings from 12 to 150 people
- Helped to set up for these events prior to the start efficiently
Education
A-Levels -
Seaford College
09/2019 - 06/2024
GCSEs -
Seaford College
Skills
- Composure under pressure
- Empathy and compassion
- Positive attitude
- Complaint handling
- Customer Service
- Highly responsible and reliable
Affiliations
- Sailing, Hockey, Surfing, Travel
Accomplishments
School Prefect and lead Peer Mentor.
Certification
Drivers License
References
References available upon request.
Timeline
Events Catering
Luckes event catering
07.2023 - 01.2025
Front of house team member
Luckes
06.2022 - Current
A-Levels -
Seaford College
09/2019 - 06/2024
GCSEs -
Seaford College
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