Summary
Overview
Work history
Education
Skills
Timeline
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Amber Louther

Banbury,Oxfordshire

Summary


Confident and customer-focused professional with experience across hospitality, childcare, and high-volume service environments. Proven ability to remain calm under pressure, deliver excellent customer experiences, and maintain high safety and hygiene standards. Strong communication and teamwork skills developed through roles at McDonald’s, hospitality settings, and early years care. Passionate about travel and eager to transition into a cabin crew role where safety, customer care, and professionalism are key.

Overview

4
4
years of professional experience

Work history

Nursery Practitioner

Saltway Day Nursery
Bodicote,Banbury
2024.12 - 2026.05
  • Created positive, supportive environments for children during playtime activities to enhance their development and enjoyment.
  • Maintained tidy work environment, ensuring adherence to safety and hygiene protocols for children's well-being.
  • Engaged in staff training sessions and courses to stay up to date on the current best practices for safety in early years settings, including paediatric first aid and fire safety.
  • Took initiative during staff shortages by supporting and guiding less experienced team members, helping maintain a safe, calm, and well-organised environment.

Housekeeping Cleaner

Wroxton hotel
2024.09 - 2024.11
  • Delivered high standards of cleanliness and presentation in guest rooms
  • Contributed to positive guest experiences through attention to detail
  • Worked efficiently to meet tight turnaround times

Customer Care Assistant

McDonald's
Banbury
2022.08 - 2024.10
  • Delivered high-volume customer service in a fast-paced environment
  • Managed difficult customer situations calmly and professionally
  • Worked as part of a team to maintain service speed and quality
  • Built strong communication skills through daily interaction with diverse customer

Education

NCFE Level 2 Diploma - Early Year's

City of Oxford College
Oxford

Level 2 Diploma - Travel and Tourism

City of Oxford College
Oxford

Skills

  • Customer Service Excellence
  • Communication Skills
  • Teamwork
  • Remaining Calm Under Pressure
  • Health & Safety Awareness
  • Safeguarding & Responsibility
  • Time Management
  • Attention to Detail

Timeline

Nursery Practitioner

Saltway Day Nursery
2024.12 - 2026.05

Housekeeping Cleaner

Wroxton hotel
2024.09 - 2024.11

Customer Care Assistant

McDonald's
2022.08 - 2024.10

Level 2 Diploma - Travel and Tourism

City of Oxford College

NCFE Level 2 Diploma - Early Year's

City of Oxford College
Amber Louther