Summary
Overview
Work history
Education
Skills
Affiliations
Certification
References
Timeline
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Teigan Shankland

Paisley,scotland

Summary

I am A dedicated and reliable professional with strong communication excellence and technological literacy. I am patience, tolerance, and the ability to work both independently and as part of a team. Committed to ensuring customer satisfaction through polite and friendly interactions, effective cash handling, and a hard-working attitude. Career goal includes leveraging skills to contribute to a dynamic team environment while continuously enhancing customer service expertise.


I am a confident, bubbly and trustworthy person. I enjoy working as part of a team and love a challenge. I take great pride in my work and meet all challenges with a positive mind set. After 5 years as a qualified nursery practitioner, I am looking for a change in career.

I love to work within a team with others and also can work effectively and efficiently on my own, when I learn things I pick them up very quickly and I am keen to learn and experience new things, I would love to work within a busy environment to ensure customer satisfaction at all times.


Overview

9
9
years of professional experience
1
1
Certification

Work history

Nursery practitioner

Orchard grove kindergarten
Glasgow, Glasgow City
01.2023 - 01.2025
  • Provided support during meal times, encouraging balanced diets for better health.
  • Prepared daily activity schedules that promoted fun-filled learning experiences for children.
  • Collaborated closely with other practitioners to create engaging activities and adapt for the individual child.
  • Delivered high-quality childcare services.
  • ensure all daily tasks are carried out like cleaning and paperwork.
  • Opening and closing of the building.
  • Build bonds and relationships with children and their parents.
  • Ensure child protection at all times.
  • Nappy changing.
  • Ensure children are feeling safe and secure within their environment.
  • Handling food allergies and dispensing medication to children.

Nursery practitioner

jennyswell nursery
Paisley, Renfrewshire
08.2019 - 12.2022
  • Provided support during meal times, encouraging balanced diets for better health.
  • Prepared daily activity schedules that promoted fun-filled learning experiences for children.
  • Collaborated closely with other practitioners to create engaging activities and adapt for the individual child.
  • Delivered high-quality childcare services.
  • ensure all daily tasks are carried out like cleaning and paperwork.
  • Opening and closing of the building.
  • Build bonds and relationships with children and their parents.
  • Ensure child protection at all times.
  • Nappy changing.
  • Ensure children are feeling safe and secure within their environment.
  • Handling food allergies and dispensing medication to children.

Restaurant assistant

Barga
Paisley, Renfrewshire
05.2020 - 05.2021
  • Assisted in hosting events at the restaurant, contributing to successful functions.
  • Handled special requests from customers, resulting in personalised dining experiences.
  • Provided table service to guests, guaranteeing their comfort throughout their meals.
  • Coordinated with staff members to ensure smooth restaurant operations.
  • Collaborated with kitchen staff for seamless coordination between front and back of house.
  • Created an inviting atmosphere through friendly interaction and prompt service.
  • Managed cash transactions with accuracy.
  • Communicated effectively with customers.
  • Took food orders, resulting in accurate and timely service.

Customer assistant

foot asylum
Glasgow, Glasgow City
06.2016 - 07.2017
  • Improved customer relations by promptly addressing queries and concerns.
  • Participated actively in staff meetings contributing valuable insights towards improving store performance.
  • Helping to try and boost overall sales volumes.
  • Ensuring the shop is always tidy and clean.
  • I dealt with both clothing and shoes section.
  • Opening and closing of the shop.
  • Ensure a high customer satisfaction.
  • Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
  • Stocked shelves regularly for easy access to products by customers.
  • Ensured health and safety regulations complied within work premises at all times.
  • Assisted customers with product selection to ensure satisfaction.
  • Provided excellent customer service to ensure repeat business.

Education

SCQF LEVEL 7 - carousel training

Social services children and young people
Paisley, Renfrewshire
08/2019 - 11/2020

Skills

  • Get on well with others
  • Good time keeper
  • Will ensure customer satisfaction
  • Patience and tolerance
  • Technological literacy
  • Communication excellence
  • Team player
  • Cash handling
  • Hard-working
  • Reliable
  • Can work as a team or on my own
  • Bubbly person
  • Polite and friendly

Affiliations

  • I love to socialise with my friends, and spend lots of time with my family. I go to the gym regularly to maintain my fitness which is something I love to do.

Certification

I have my qualifications from school which are

  • Higher English
  • Higher drama
  • National 5 PE
  • National 5 dance
  • Coaching PE
  • National 5 English

References

References available upon request.

Timeline

Nursery practitioner

Orchard grove kindergarten
01.2023 - 01.2025

Restaurant assistant

Barga
05.2020 - 05.2021

Nursery practitioner

jennyswell nursery
08.2019 - 12.2022

Customer assistant

foot asylum
06.2016 - 07.2017

SCQF LEVEL 7 - carousel training

Social services children and young people
08/2019 - 11/2020

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Teigan Shankland