Summary
Overview
Work history
Education
Skills
Languages
Timeline
Hi, I’m

Amare Alexander

university student
Swindon,Wiltshire

Summary

Capable bar staff and customer care steward passionate about serving in warm, efficient and courteous manner while exceeding customer expectations and maintaining poise and sense of humour in demanding environments. Strong history of exceptional service in retail and establishments. Hardworking bar team member trained in mixology, beverage pairing and money handling. Works well alone or with team to handle high volume of customers. Works well in high tempo environments to manage demand and maintain standards. Customer-focused bar professional with conversational skills, drinks knowledge and dedication to guest safety. History of keeping bar profitable and fun place for customers.

Overview

4
years of professional experience
2
years of post-secondary education

Work history

the bank night club
swindon , Wiltshire

bar staff
08.2022 - Current

Job overview

  • Handled and moved supplies between stores and bars for restocking and storage.
  • Refused drinks service to guests without appropriate proof of age.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
  • Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Maintained bar stocks, replenishing daily as necessary.
  • Kept up-to-date on mixology trends, incorporating new techniques and ingredients into cocktail menu.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Trained new team members with positive reinforcement and respectful, motivational coaching.

Swindon town fc
Swindon, Wiltshire

Steward
09.2019 - 01.2023

Job overview

  • Delivered smooth events with proactive crowd and traffic control.
  • Interacted with guests and staff to build rapport.
  • Conducted comprehensive bag searches and ID checks.
  • Advised customers on logistical queries, demonstrating clear understanding of site layout and event timetables.
  • De-escalated and resolved conflicts with firm and professional style.
  • Maintained clean, sanitary and hazard-free work space.
  • Managed emergency response actions following established procedures for evacuation and passenger safety.

Education

Royal Agricultural University

A-Levels from economics,maths,finance and business
09.2021 - 06.2023

Oxford Brookes University
Oxford

Bachelor of Science from economics
09.2023

Skills

  • Strong communication
  • Organised and reliable
  • Till balancing
  • Safe serving knowledge
  • Suggestive selling
  • Outstanding customer service
  • Cash register operation
  • Signature cocktails
  • Just In Time stock control
  • Beverage upselling
  • New staff training
  • Premium spirits & mixology
  • Hospitality service expertise

Languages

English
Native
French
Intermediate

Timeline

Oxford Brookes University

Bachelor of Science from economics
09.2023

bar staff

the bank night club
08.2022 - Current

Royal Agricultural University

A-Levels from economics,maths,finance and business
09.2021 - 06.2023

Steward

Swindon town fc
09.2019 - 01.2023
Amare Alexander university student