Amanda Bell
London
Summary
Accomplished project management professional with extensive expertise in leading multi-disciplinary teams to deliver complex, technology-driven projects within large matrix organisations. Proficient in applying risk management techniques, budget management, and strategic planning to ensure successful end-to-end delivery of projects while meeting financial and operational objectives. Demonstrates a deep understanding of project management practices, including procurement processes, contract management, and compliance with international legislation such as GDPR and IT security mandates. Skilled in ERP systems, lean process improvement, cost optimisation strategies, and Agile methodologies such as Scrum and PRINCE2 Practitioner frameworks. Adept at collaborating with stakeholders to achieve desired outcomes and benefits while maintaining a positive, solution-oriented approach to challenging situations. Career focus includes driving operational excellence through innovative solutions and optimising business processes for sustained success.
Overview
21
21
years of professional experience
8
8
years of post-secondary education
Work history
Project Support
Transport for London
St James Park
2020.11 - 2023.12
- Lead multiple projects or a single project (dependent upon size and complexity) with emphasis on delivering their outcomes and benefits.
- Work with business, product and technical leads, and subject matter experts across TfL to shape, gain authority for and deliver your assigned projects.
- Agree resource allocation and availability for your projects, and matrix manage the project team working on them.
- Work with the Commercial team to influence and shape contracts and frameworks to ensure TfL leverages the best value for money on our projects and programmes.
- Hold internal and external suppliers to account for their delivery requirements, review acceptability of their deliverables and make recommendations on contract payments.
- Deliver your projects to agreed quality, time and budget tolerances following requisite governance project documentation, regular reviews and effective management of risks and dependencies.
- Set high standards of project management practice and support individuals within your team to meet those standards.
- Develop effective mutual relationships with your colleagues, stakeholders and suppliers, including with other project managers to clearly identify and manage inter-dependencies and interfaces
- Key Accountabilities
Project Support Officer
Ricardo Rail
Paddington
2014.08 - 2017.09
- Manage the complete project lifecycle (Ranging from initial feasibility studies through to final completion & handover).
- Working closely with inhouse commercial staff, while overseeing costs of labour, procurement, final accounts etc.
- Liaise and communicate with estimating, commercial & contract teams.
- Attending weekly progress meetings, design team meetings, client meetings while acting as a company representative.
- Ensure Health & Safety is adhered too.
- Environment Electrical Project Manager working within the M&E Building Services sector
- Manage site staff, Electrical, M&E Building Services and Sub-contractors
- Financially reports
- Communicate within multidisciplinary projects and client facing in within different locations in UK
- Key Accountabilities
Team Organiser / Project Co-Ordinator/ Project Support
Network Rail
Euston Station/ Paddington/ King Cross
2006.12 - 2016.11
- Accountable to a Programme Manager or Senior Programme Manager.
- Leading a professional project management team of up to 6 people to deliver multiple projects or a single programme that implement technology changes, business efficiency improvements and procurement obligations to achieve TfL and wider Greater London Authority (GLA) family business objectives.
- Agreeing resource allocation for your projects or programme to ensure successful delivery.
- Working with the Commercial team to influence and shape contracts and frameworks and build relationships with external suppliers to ensure TfL leverages the best value for money on our projects and programmes.
- Delivering your projects to agreed quality, time and budget tolerances through requisite project documentation, regular reviews with the project team and effective management of risks and dependencies.
- Holding internal and external suppliers to account for meeting or exceeding delivery requirements.
- Setting high standards of programme and project management practice and coaching individuals within your team to meet or exceed those levels of performance.
- Developing effective mutual 'win-win' relationships with your colleagues, stakeholders and suppliers at a day-to-day level, including with other Technology Programmes team members to clearly identify inter-dependencies and interfaces.
- Key Accountabilities
Administrator
Deutsche Bank
Liverpool Street
2010.12 - 2014.11
- Set up of new transactions into all the bank's administration systems for record keeping, document handling and revenue management within the required time lines.
- Post-closing administration of the team's new and existing transactions as Trustee, Paying Agent, Custodian, Account Bank, Escrow Agent etc.
- Maintaining and monitoring internal control processes and ensuring record keeping is up to date, chasing up internally or within the team as appropriate to ensure deadlines are met.
- Making payments, dealing with account openings.
- Assisting team/management with ad-hoc tasks as business needs dictate, such as corporate actions event processing, collating data for reports to management.
Float Secretary
Morgan & Stanley – Investment Banking
Canary Wharf
2010.10 - 2008.12
- Building and maintaining effective relationships with both internal and external clients and their teams and developing knowledge of their business
- Actively contributing to client service initiatives in the group, including attending client events and seminars where required
- Developing and maintaining core sector understanding to support delivery of optimum client service
- Liaising regularly (at least on a weekly basis) with lawyers to identify work commitments and prioritising your workload accordingly
- Proactively identify areas of responsibility and tasks you can take ownership of
- Diary management for lawyers including arranging meetings and appointments, both internally and externally, ensuring the Outlook diary is up to date and holds all the necessary information in relation to the appointment including taking responsibility for booking travel, meeting rooms and arranging for necessary equipment and refreshments
- Proactive advance monitoring of lawyers' diaries, reminding them of diary commitments and taking responsibility for the provision of all supporting paperwork and necessary information for each meeting
- Liaising with the travel company to make travel and accommodation arrangements (UK and international), keeping lawyers advised of any changes in scheduling and ensuring they have an accurate and up to date itinerary and all the relevant travel details are in the Outlook diary
- Liaising with Business Operations to resolve problems on lawyers' behalf and taking ownership of the issue, following up where appropriate
- Delegation of appropriate work types/requests to all available support services in order to promote optimum efficiency
Sales Assistant
New Look Clothing Store
Lewisham Shopping Centre
2008.12 - 2006.11
- Lead and inspire the sales team to uphold the brand's standards of excellence.
- Foster a positive and collaborative work environment through effective communication and support.
- Provide product knowledge and style guidance to enhance the customer shopping experience.
- Assist in training new team members and contribute to their ongoing development.
- Drive sales by promoting the brand's unique style and ensuring outstanding customer service.
- Maintain visual merchandising standards to showcase the collections
Bookkeeper / Server/ Waitress
Legal Accountant profession Courses and Restaurateur
East Dulwich Residential Private
2006.02 - 2004.10
- Managing expenses
- Monitoring and managing the general ledger
- Raising invoices
- VAT returns
- Daily management of end-to-end payroll process
- Submit and process payroll information to HMRC
- Reconcile payroll data and invoices
- Answer queries from clients
- Ad hoc tasks to support the Director of Operations and Partners
- Serving our customers, taking orders, pouring drinks, using our till system, and general duties in the running of the restaurant Organise and carry out the day-to-day duties within the restaurant, maintaining an effective and efficient system, ensuring service runs smoothly. Present a warm welcome, and a speedy, efficient service and ensuring customers receive a positive dining experience. You must be able to work effectively under pressure. establish and maintain effective communications with colleagues, and be flexible with shift patterns. Cover any other duties as required by the Manager, which are necessary to ensure the smooth operations of the bistro.
Miss Selfridge/ Topshop / Topman
Arcadia Group - Head Quarter Office
Oxford Circus
2004.10 - 2002.05
- To be aware of personal targets, including KPIs and support the management team in consistently achieving department and store targets using company tools such as Staff training, product knowledge, and daily floor planner
- To understand and practice the training given via the company Logbook and maximise sales by greeting clients, and introducing additional and alternative sales
- To create and maintain an environment in the store conducive to generating sales and maintaining high energy levels
- Cultivate and maintain client relationships to drive and deliver sales and increase client retention
- To actively participate in any training sessions and undertake any training proposed by the company, internal or external
- To acquire visual merchandising and display knowledge and assist in display activities when required to maintain high store standards
- Key Responsibility
Sales Assistant
Ravel Footwear
Oxford Circus London – West End
2002.08 - 1999.11
- Sales - As a Salesperson you will be responsible for ensuring that every customer has an exceptional experience in store. You will develop an understanding of our products through regular training so you can offer genuine, informed advice and influence customer decision making. Your excellent communication skills will be used to build relationships with each customer and secure long term repeat business.
Education
Warwick Park Secondary School
Peckham 1991.09 - 1996.07
Art & Design – Merit
Bacon’s College Sixth Form College
Surrey 1996.09 - 1998.07
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Adult Education Training
Stockwell 2001.09 - 2003.07
Business Administration Level 3 - Pass
Lewisham College
Counselling Level 2- Pass
New City College
Prince 2 Foundation Management – Passs - February 2018
Knowledge Academy
Skills
- Effective communication and ability to influence people at all levels across and outside the organisation
- Management of multi-disciplinary teams to deliver effective end-to-end performance
- Leader team of project management professional
- Deliver solutions when met with challenging issues and situations
- Planning and progress management of complex projects
- Proficient in applying risk management methods and techniques
- Problem-solving skills including resolution of complex issues
- Knowledge
- In-depth understanding of all aspects of project management practices and methods, including management of finances, schedule and achieving project objectives
- Reporting, understanding of information technologies and services, and their development and support lifecycles
- Procurement processes, commercial and contract management
- Delegate with team and international legislation relating to Government / Public Sector IT – eg, GDPR, EU Procurement Directives, IT security mandates and Freedom of Information Act
- Matrix management of multi-disciplinary teams to deliver effective end-to-end performance
- A positive, can-do attitude, with focus on deadlines, and ability to deliver solutions when met with challenging issues and situations
- Planning and progress management of complex projects through the whole lifecycle
- Budget management, accurate financial forecasting and variance tracking
- Application of risk management methods and techniques
- Forming complex projects, ensuring that their scope, requirements, governance and controls, roles and responsibilities, interfaces and project success criteria are correctly and properly established and managed throughout to ensure effective and timely delivery
- Accountable and personally making a difference for the successful end-to-end delivery of multiple and varied technically complex projects
- Collaborating with sponsors and stakeholders, including reporting on progress at formal project reviews, to achieve the agreed outcomes and benefits
- Delivering technology-driven / IT projects in a large and complex matrix organisation
- Delivery through external suppliers, including successfully managing and negotiating on commercial and contract issues
- Line managing other project management professionals
- Project management
- ERP System
- Business Operations
- Process Optimalisation
- Test Script development
- Lean process improvement
- Cost Optimization Strategies
- PRINCE2 Practioner
- Agile Coaching
- Scrum
- Project Budgeting
- Strategic Planning
- Subcontractor Management
References
Only Permanent jobs, Reference on request.
Accomplishments
- Develop and implemented a client project for product safety and compliance operation, which enable
- That adhere of a metal free product safety policy.
- Reduce the Compliance audit failure court from 4 to 0.
- Reduce the needle stock from 3000 to 150.
- Reduce the responsibility.
- Reduce responsibility of supervisors which enable of increases of staff to reduce oversize of companies’ financial staff turnover.
- Effective written and verbal communication, and the ability to influence people at all levels across and outside of the organisation.
- Professionalism in caring for people with all kind of needs.
Education - Advance Professional Training Accreditations
- Knowledge Academy - Prince 2 Foundation Management – Passs - February 2018
- IT professionals training – SharePoint - Distinction
Timeline
Project Support
Transport for London
2020.11 - 2023.12
Project Support Officer
Ricardo Rail
2014.08 - 2017.09
Administrator
Deutsche Bank
2010.12 - 2014.11
Float Secretary
Morgan & Stanley – Investment Banking
2010.10 - 2008.12
Sales Assistant
New Look Clothing Store
2008.12 - 2006.11
Team Organiser / Project Co-Ordinator/ Project Support
Network Rail
2006.12 - 2016.11
Bookkeeper / Server/ Waitress
Legal Accountant profession Courses and Restaurateur
2006.02 - 2004.10
Miss Selfridge/ Topshop / Topman
Arcadia Group - Head Quarter Office
2004.10 - 2002.05
Sales Assistant
Ravel Footwear
2002.08 - 1999.11
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Adult Education Training
2001.09 - 2003.07
Art & Design – Merit
Bacon’s College Sixth Form College
1996.09 - 1998.07
Warwick Park Secondary School
1991.09 - 1996.07
Business Administration Level 3 - Pass
Lewisham College
Counselling Level 2- Pass
New City College
Prince 2 Foundation Management – Passs - February 2018
Knowledge Academy