Summary
Overview
Work history
Education
Skills
Hobbies / Volunteering
Timeline
Generic

Neal Lemay-Lamb

Trowbridge

Summary

A motivated and hardworking person with extensive experience in Finance, Sales, and Administration. Possessing a strong skill set developed through both professional and personal experience, allowing me to work confidently, proactively, and with great attention to detail. I take pride in maintaining high standards in all aspects of work, approaching every role with a positive and adaptable attitude.

In addition, I understand the importance of communication, teamwork, and building positive working relationships, while also being able to work independently and take responsibility for the workload. Further experience also includes book keeping, management reporting, inventory control, ordering, staffing, sales both in person and online, customer service face to face, on the phone and electronically. Liaising with colleagues, senior management, staff, and customers.

Practical, highly organised and strong problem solver, with the ability to identify areas for improvement and discuss and contribute effectively to this. A sound working knowledge of Microsoft Office, Xero accounting software, and the Shopify platform.

Alongside this, volunteer roles have further strengthened my teamwork, communication, and people skills. I appreciate and value ongoing learning and development, aiming to be a dependable employee, supportive colleague, and positive asset to your organisation.

Overview

40
40
years of professional experience
13
13
years of post-secondary education

Work history

Sales Advisor / Store Manager / Company Secretary / Finance Director

BCH Camping and Leisure
Trowbridge, Wiltshire
1994.01 - 2026.05
  • Managing daily financial operations and customer service standards
  • Maintaining systems and ensuring the operation of the business
  • Implementing best value systems and operations
  • Controlling inventory, record keeping merchandising, and EPOS systems
  • Supervising, supporting and training staff
  • Engage in business growth through sales and promotional activity
  • Maintaining accurate records and administrative processes
  • Building great customer service and strong customer relationships

Outdoor Pursuits Instructor / Assistant Manager

Mountain Stream Activities
Dartmoor, Devon
1990.01 - 1993.01
  • Assisted in the daily management of a busy outdoor activity centre
  • Organised activity programmes for schools and organised groups
  • Managed enquiries, bookings, and administration duties
  • Promoted the centre through advertising and customer liaison
  • Supported supervision and instruction of activity groups
  • Assisted with maintenance of facilities and equipment

Pay Clerk / Administration Assistant / Pension Administrator

Wiltshire County Council, County Hall
Trowbridge, Wiltshire
1986.01 - 1990.01
  • Handled administration, filing, and incoming correspondence
  • Processed payroll and sickness records for county school staff
  • Maintained accurate financial and pension records
  • Managed stationery control and general office organisation
  • Assisted with petty cash, invoices, and departmental support duties

Education

Society & Social Science related studies

Open University
Milton Keynes
1994.01 - 1997.01

Leisure Recreation Management & Outdoor Pursuits

College of St. Mark & St. John
Plymouth
1993.01 - 1994.01

BTEC - Business & Finance

Trowbridge Technical College
Trowbridge
1987.01 - 1989.01

A Levels - Mathematics, Physics, Technical Graphics

George Ward Secondary School
Melksham
1979.01 - 1986.01

Skills

  • Retail & Office Management
  • Face to Face Customer Service
  • Communication & Relationship Building
  • Budget management and Forecasting
  • Payroll and Financial Administration
  • Problem Solving & Organisation
  • Microsoft Office & IT Systems
  • Stock Control & EPOS Systems
  • Team Building & Staff Training
  • Sales & Business Development
  • Marketing & Promotion
  • Excellent Record Keeping & Reporting

Hobbies / Volunteering

Walking, Photography, Singing, Treasurer for Musical Theatre Charity, Bath Rugby Foundation Charity

Timeline

Society & Social Science related studies

Open University
1994.01 - 1997.01

Sales Advisor / Store Manager / Company Secretary / Finance Director

BCH Camping and Leisure
1994.01 - 2026.05

Leisure Recreation Management & Outdoor Pursuits

College of St. Mark & St. John
1993.01 - 1994.01

Outdoor Pursuits Instructor / Assistant Manager

Mountain Stream Activities
1990.01 - 1993.01

BTEC - Business & Finance

Trowbridge Technical College
1987.01 - 1989.01

Pay Clerk / Administration Assistant / Pension Administrator

Wiltshire County Council, County Hall
1986.01 - 1990.01

A Levels - Mathematics, Physics, Technical Graphics

George Ward Secondary School
1979.01 - 1986.01
Neal Lemay-Lamb