Successful Activity Leader with a passion for leadership, people, and safety. Invested in using previous experience to pursue customer-related work in a positive group dynamic. Diligent learner and excellent multi-tasker with strong communication skills. Experienced Bartender with extraordinary customer service skills and a motivated attitude. Adept at maintaining a clean and organized bar area, and dedicated to providing customers with a warm and welcoming environment.
Resolved customer complaints with empathy and understanding.
Responsible for working with children ages 8-17 of all needs and capabilities.
Kept children engaged and amused through energetic leadership of group activities.
Guided clients in safe exercise, while taking into account individualised needs for those with physical limitations.
Followed and ensured compliance with safety guidelines through organised leadership
Sports Leaders UK Level 2 Qualification in Community Sports Leadership [10/07/2017]
YMCA Level 2 Certificate in Fitness Instructing - Gym-Based Exercise [20/08/18]