Summary
Overview
Work History
Education
Skills
Timeline
Generic
Allison Alexander

Allison Alexander

Stockton On Tees

Summary

Motivated professional with experience in housing management and tenant support. Adapts to diverse challenges through effective time management and reliable execution of tasks. Committed to fostering positive relationships and delivering impactful support to residents.

Overview

3
3
years of professional experience
8
8
years of post-secondary education

Work History

Assistant Scheme Manager

Newwalk CIC
Middlesbrough
06.2025 - Current
  • Oversaw operations at Letitia House, maintaining high standards of service.
  • Ensured compliance across three Middlesbrough schemes, adhering to regulatory requirements.
  • Facilitated daily operational tasks for Scheme Managers, improving overall service delivery.
  • Tracked payment schedules for three Middlesbrough schemes, ensuring timely payment processing for residents.
  • Resolved housing benefit issues, providing essential support to residents.
  • Liaised with external agencies, connecting tenants with essential support services and resources.

Tenancy Support Officer

Newwalk CIC
Middlesbrough
11.2022 - 06.2025
  • Executed housing management checks across multiple buildings to ensure compliance.
  • Conducted weekly room inspections to uphold health and safety standards.
  • Reported maintenance issues promptly to facilitate swift resolutions.
  • Assisted clients in booking appointments and coordinating necessary phone communications.
  • Supported clients in sustaining tenancies through proactive engagement.

Education

GCSEs -

Bishopsgarth school
Stockton on tees
09.2000 - 09.2005

NVQ Level 3 - Hairdressing

Stockton Riverside college
10.2005 - 10.2008

NVQ Level 3 - Management Course

Learning Curve

First Aid

NVQ Level 3 - Middlesbrough

Ixion

Skills

  • Time management
  • Patience and understanding
  • Computer proficiency
  • Initiative and reliability

Timeline

Assistant Scheme Manager

Newwalk CIC
06.2025 - Current

Tenancy Support Officer

Newwalk CIC
11.2022 - 06.2025

NVQ Level 3 - Hairdressing

Stockton Riverside college
10.2005 - 10.2008

GCSEs -

Bishopsgarth school
09.2000 - 09.2005

NVQ Level 3 - Management Course

Learning Curve

First Aid

NVQ Level 3 - Middlesbrough

Ixion
Allison Alexander