Aliza Sajjad
Birmingham,UK
Summary
Retail professional with proven expertise in till operations and customer service. Demonstrated ability to resolve issues effectively, enhancing the overall shopping experience. Focused on maintaining high store standards and achieving customer satisfaction.
Overview
3
3
years of professional experience
Work history
Till operator
Spices
Birmingham
03.2025 - Current
- Processed customer transactions accurately while managing cash handling procedures, ensuring a secure and efficient till operation.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly, fostering a welcoming environment.
- Assisted in training new staff on till operations and collaborated with team members to optimise workflow during peak service periods.
Till operator
Umeed super store
Birmingham, United kingdom
02.2025 - 03.2025
- Operated till system efficiently to process customer transactions and handle cash.
- Assisted customers with inquiries and provided information regarding products and services.
- Maintained cleanliness and organisation of till area to ensure pleasant shopping experience.
- Collaborated with team members to manage stock levels and restock merchandise as needed.
Home tutor
tution
Islamabad, Pakistan
01.2024 - 01.2025
- Developed personalised lesson plans to cater to individual student needs.
- Facilitated engaging learning sessions that encouraged student participation and understanding.
- Assessed student progress through regular evaluations and provided constructive feedback.
- Utilised various educational resources and tools to enhance learning experiences.
Receptionist
Dental clinic
Islamabad, Pakistan
06.2023 - 10.2023
- Streamlined front desk operations by greeting patients and fostering a welcoming atmosphere.
- Coordinated appointment scheduling with dental professionals to optimise patient flow.
- Maintained accurate patient records, ensuring timely updates in practice management software.
- Facilitated seamless billing processes and assisted patients with insurance inquiries.
- Answered phone calls promptly and directed inquiries to appropriate staff members.
- Maintained accurate patient records and updated information in practice management software.
- Scheduled appointments efficiently whilst coordinating with dental professionals and patients.
Education
Master of Science - Logistic and supply chain management
Birmingham City University
Birmingham, England 01.2025 -
Bachelor of Science - Agriculture ( Plant pathology)
Arid Agriculture university Rawalpindi
Pakistan 10.2021 - 06.2024
Certificate of Higher Education - Medical
Punjab Group of colleges
Pakistan 06.2019 - 03.2021
Diploma of Higher Education - Science
Fauji Foundation Model School Basal
Pakistan 03.2017 - 03.2019
Skills
- Product display management
- Sales promotion communication
- Store cleanliness standards
- Communication skills
- Problem solving
Timeline
Till operator
Spices
03.2025 - Current
Till operator
Umeed super store
02.2025 - 03.2025
Master of Science - Logistic and supply chain management
Birmingham City University
01.2025 -
Home tutor
tution
01.2024 - 01.2025
Receptionist
Dental clinic
06.2023 - 10.2023
Bachelor of Science - Agriculture ( Plant pathology)
Arid Agriculture university Rawalpindi
10.2021 - 06.2024
Certificate of Higher Education - Medical
Punjab Group of colleges
06.2019 - 03.2021
Diploma of Higher Education - Science
Fauji Foundation Model School Basal
03.2017 - 03.2019