Alison Tait
Summary
With my 6 years experience of working with the NHS and working with patients first hand I feel as though this job in administration is perfect for me as it is still patient focused and just as important in their care. During this time i have picked up many skills that have followed my though the years and i still use to this day, confidentiality is one of the pain things i take pride. I have excellent time management skills and know how to prioritise my workload to get things done efficiently and effectively. I am competent in using computers and microsoft and am willing to learn any of the other systems in place in the workplace. I feel as though my experience and knowledge would make me the perfect candidate for the role and would love to be a part of the team.
Overview
6
6
years of professional experience
Work history
Healthcare Support Worker
NHS Shetland
09.2021 - Current
- Maintained strict confidentiality of information regarding patients.
- Observed and documented accurate recordings of patient observations including temperature, pulse blood pressure, oxygen saturation and respiratory rate, documented the observations and escalated to a senior if necessary.
- Maintained general tidiness and cleanliness of clinical areas through disinfecting workspaces, restocking equipment stores and signing of correctly when completed.
- Supported patients through personal care tasks such as toileting, showering and feeding, maintaining sensitivity to needs and ensuring comfort, dignity and safety throughout.
- Obtained blood samples via venepuncture, preformed ECGs and INRs in the comunity nursing environment.
Receptionist
NHS Shetland
05.2021 - 09.2021
- Received, sorted and distributed incoming mail.
- Acted as main point of contact for patients coming to the desks.
- Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
- Typed and proofread documents produced by other staff members.
- Ordered office supplies and researched new deals and suppliers.
- Screened phone calls and routed callers to appropriate parties.
Barista
The Olive Tree
10.2019 - Current
- Built and nurtured customer loyalty by remembering personal preferences.
- Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Trained new team members with positive reinforcement and respectful, motivational coaching.
- Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
Generic Support Worker
NHS Shetland
07.2017 - Current
- Served hot meals to the public, staff and patients and always verifying food temperatures to guarantee safe consumption.
- Completed regular online training training to ensure constant up-to-date knowledge in safety and security policies and procedures.
- Prevented spread of Covid-19 infections by cleaning and disinfecting equipment in accordance with WHO guidelines.
- Reported signs of damage by following set procedure.
- Cleaned and organised the kitchen workstations to maintain smooth operations and minimise delays.
Education
Alternative to English
UHI Shetland
NC Music
UHI shetland
National 5 English
Anderson High School
Shetland IslandsNational 5 Music
Anderson High School
Shetland IslandsNational 4 Maths
Anderson High School
Shetland IslandsNational 4 History
Anderson High School
Shetland IslandsNational 4 Chemistry
Anderson High School
Shetland IslandsNational 4 Geography
Anderson High School
Shetland IslandsSkills
- Detail-orientated
- Proofreading
- Self-directed
- Sensitive material handling
- Data organisation
- Medical terminology
- Diary management
- Willingness to learn
- Excellent time management
- Prioritisation of tasks
Timeline
Healthcare Support Worker
NHS Shetland
09.2021 - Current
Receptionist
NHS Shetland
05.2021 - 09.2021
Barista
The Olive Tree
10.2019 - Current
Generic Support Worker
NHS Shetland
07.2017 - Current
Alternative to English
UHI Shetland
NC Music
UHI shetland
National 5 English
Anderson High School
National 5 Music
Anderson High School
National 4 Maths
Anderson High School
National 4 History
Anderson High School
National 4 Chemistry
Anderson High School
National 4 Geography
Anderson High School
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