Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Alisha Williams

Merthyr

Summary

Currently in full time education I am an enthusiastic student looking to grow life and career skills and responsibility through employment to supplement my studies.

I offer strong customer service and teamwork abilities and am knowledgeable about food safety, hygiene, and handling. I am capable of working under pressure with positive attitude, and driven to deliver high-quality service and consistent results.

I am keen to takes on a challenging new role harnessing interpersonal skills, collaboration and problem-solving, communication, good time management and multitasking skills.

Overview

1
1
year of professional experience

Work history

Subway Sandwich Artist

Subway
Merthyr Tydfil
08.2024 - 09.2024
  • Showcased creativity whilst designing custom sandwiches based on customers' preferences.
  • Cleaned food preparation areas, cooking surfaces and utensils throughout shifts.
  • Responded promptly to customer inquiries or complaints, improving overall client satisfaction.
  • Delivered high-quality food preparation with attention to detail and presentation.
  • Prepared tea, coffee and carbonated beverages for customers.
  • Demonstrated product knowledge when advising customers on sandwich choices.
  • Checked completed orders for accuracy, quality and presentation.
  • Followed company guidelines for safe handling and storage of food items, minimising risk of contamination.
  • Managed food waste effectively; recycled or composted appropriate items promptly.
  • Communicated menu information clearly, upselling seasonal items and promoting featured products.
  • Prepared sandwiches and salads to recipe guidelines.
  • Utilised time management skills to handle multiple orders simultaneously.
  • Worked fast and accurately to meet customer needs and service goals.
  • Took cash and card payment at checkout, providing correct change and receipts when requested.

Catering assistant

Evergreen Fish Bar
Merthyr Tydfil
11.2023 - 01.2024
  • Managed food delivery processes, maintaining efficient storage solutions and meticulous stock rotation to reduce waste.
  • Portioned ingredients and garnishes to ready kitchen teams for service.
  • Enhanced customer experience by promptly addressing queries and complaints.
  • Addressed customer questions and concerns with knowledge of menu items, ingredients and allergens.
  • Handled cash transactions with customers, maintaining integrity and accuracy at all times.
  • Executed food preparation tasks efficiently to meet dining deadlines.
  • Completed final assemblies on dishes for service to customers.
  • Collaborated with other team members for smooth catering operations during events.
  • Maintained cleanliness of kitchen area to ensure health and safety regulations were met.
  • Followed checklists to keep kitchen areas clean, stocked and sanitised.
  • Displayed energy and enthusiasm in fast-paced environment.

Education

GCSEs - Art, Welsh, English, Mathematics, Science, Media Studies, Drama, Welsh Baccalaureate

Pen y Dre School
Merthyr Tydfil
09.2019 - 06.2024

Certificate of Higher Education - Drama

Merthyr Tydfil College
09.2024 -

Skills

  • Sales transactions
  • Effective communication
  • Kitchen cleanliness and organisation
  • Task prioritisation
  • Good time management

Affiliations

  • I enjoy reading in my spare time and am learning to drive

Timeline

Certificate of Higher Education - Drama

Merthyr Tydfil College
09.2024 -

Subway Sandwich Artist

Subway
08.2024 - 09.2024

Catering assistant

Evergreen Fish Bar
11.2023 - 01.2024

GCSEs - Art, Welsh, English, Mathematics, Science, Media Studies, Drama, Welsh Baccalaureate

Pen y Dre School
09.2019 - 06.2024

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Alisha Williams