Summary
Overview
Work History
Education
Skills
Timeline
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Alina Nikolenko

Alina Nikolenko

Sale Assistant

Summary

Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

Overview

6
6
years of professional experience
1
1
year of post-secondary education
3
3
Languages

Work History

Sales Assistant

Mango Shop
10.2023 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.

Senior administrator

The dental center "Strelicia"
12.2020 - 10.2021
  • Maintenance of current documentation, and reporting (C1 system);
  • Work with clients;
  • Recording of visits and drawing up the staff's work schedule;
  • Cooperation with the media and promotion of the clinic

Sales outlet manager

LLC "Zolota Dizhka"
09.2019 - 05.2020
  • Consulting clients and selling products (online, offline);
  • Maintaining the necessary documentation;
  • Maintenance of orders on trading floors, personnel selection;
  • Making photo and video content for social networks;
  • Launch of advertising on Instagram, Facebook, and involvement of bloggers

Assistant to the organizer of work in electoral districts

Political government party of Ukraine
09.2018 - 04.2019
  • Coordinator of work with members of election commissions;
  • Maintaining the necessary current documentation and personnel records;
  • Work in the call center on the voter support hotline;
  • Coordination, data collection, and accounting of exit poll

Education

English Language

Kingston College
Kingston, United Kingdom
06-2024

Master - International Economic Relations, International Business

Kyiv National University of Trade and Economics
09.2019 - 07.2020

Skills

  • Communications
  • People management
  • Processing payments
  • Complex Problem-solving
  • Customer relationship management

Timeline

Sales Assistant

Mango Shop
10.2023 - Current

Senior administrator

The dental center "Strelicia"
12.2020 - 10.2021

Sales outlet manager

LLC "Zolota Dizhka"
09.2019 - 05.2020

Master - International Economic Relations, International Business

Kyiv National University of Trade and Economics
09.2019 - 07.2020

Assistant to the organizer of work in electoral districts

Political government party of Ukraine
09.2018 - 04.2019

English Language

Kingston College

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Alina NikolenkoSale Assistant