Alice Rocha
Taunton,Somerset
Summary
Compassionate and dedicated professional with experience supporting children, young people and adults with care needs. Skilled in personal care, communication with families and professionals, time management and teamwork. Experienced in following care plans, protocols and training guidance. Committed to improving outcomes and wellbeing for clients and supporting families.
Highly motivated and always willing to learn, develop new skills and continuously improve professional practice to achieve the best outcomes for individuals and families.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work history
Care assistant
Musgrove Park Hospital
Taunton, Somerset
2022.05 - Current
- Delivered person-centred support and care to patients, ensuring individual needs were met.
- Collaborated with multidisciplinary team to maintain high-quality care standards.
- Communicated effectively with doctors, nurses, and families regarding patient needs and progress.
- Recorded accurate daily observations and maintained detailed written records.
- Took vital signs and patient observations to provide current information for clinical teams.
Care assistant
Elm tree house
Taunton, Somerset
2017.11 - 2022.03
- Assisted residents with daily living activities and promoted independence
- Follow care plans and training protocols to ensure safe and effective support
- Accompanied residents to appointments and consultations
- Scheduled appointments and activities managing the daily agenda for multiple residents efficiently
- Communicated via email and telephone with healthcare professionals, specialists and external agencies to coordinate care
Support worker
Voyage Care
Taunton, Somerset
2016.09 - 2018.12
- Delivered person-centred support to adults with learning disabilities, enhancing independence and wellbeing.
- Assisted individuals with daily activities, including personal care, cooking, and medication management.
- Supported participation in social, educational, and community activities to promote engagement.
- Communicated progress and concerns effectively with families and multidisciplinary teams.
- Collaborated within a team to ensure consistent and effective support delivery.
- Maintained professionalism during high-stress situations, including client crises.
- Established strong rapport with clients to de-escalate situations and facilitate emotional regulation.
- Followed structured training plans and care protocols to uphold best practices.
Care assistant
Bybrook Avon Care Homes
Box, Wiltshire
2015.06 - 2016.09
- Assisted residents with daily activities, including bathing, dressing, and eating.
- Maintained accurate records, collaborating with healthcare professionals for optimal care.
- Supported families during visits by explaining care routines and answering questions.
- Provided emotional support and social engagement to enhance residents' wellbeing.
- Remained professional in high-stress situations, ensuring residents' safety.
- Communicated residents' needs and progress with supervisors consistently.
- Delivered consistent care through effective team collaboration
- Managed over 50 residents simultaneously, prioritising tasks and time effectively and ensure high quality support
Education
Bachelor degree - Education
Escola Superior de Educacao de Lisboa
Lisbon, Portugal 2010.09 - 2013.06
NVQ Level 3 - Health and Social Care
Institute of Apprenticeship and Technical Education
2019.02 - 2020.10
SVQ Level 2 - Understanding Autism
Scarborough TEC
2022.01 - 2022.03
SVQ Level 2 - Introducing Caring for Children and Young People
Scarborough tec
2021.09 - 2021.11
Skills
Strong written and verbal communication skills
Experience supporting Individuals with care needs and disabilities
knowledge of SENC principles and willingness to learn SEND legislation
Time management and prioritisation skills
Empathy, patience and problem solving abilities
Microsoft office: Work, Excel and Teams
Team work collaboration
Timeline
Care assistant
Musgrove Park Hospital
2022.05 - Current
SVQ Level 2 - Understanding Autism
Scarborough TEC
2022.01 - 2022.03
SVQ Level 2 - Introducing Caring for Children and Young People
Scarborough tec
2021.09 - 2021.11
NVQ Level 3 - Health and Social Care
Institute of Apprenticeship and Technical Education
2019.02 - 2020.10
Care assistant
Elm tree house
2017.11 - 2022.03
Support worker
Voyage Care
2016.09 - 2018.12
Care assistant
Bybrook Avon Care Homes
2015.06 - 2016.09
Bachelor degree - Education
Escola Superior de Educacao de Lisboa
2010.09 - 2013.06