- Baking
- Keeping fit
- Socialising with friends and family
- Dance
Alice Gammon
Bristol,Somerset
Summary
I am a motivated and hardworking young professional with experience within luxury hospitality and a strong academic background. Having worked in a 5 star hotel environment and gained experience across housekeeping, reception and food and beverage, i have developed excellent customer service, communication, teamwork and attention to detail skills. I have completed an Extended Travel and Tourism Diploma at Bath College, achieving a Distinction as my final grade. My ambition is to develop a career within the hospitality industry, with the long term goal of working aboard super Yachts. I take pride in maintaining high standards and continuously look for opportunities to learn, develop and improve.
Overview
2
2
years of professional experience
Work History
Food and Beverage Assistant
The Abbey Hotel
05.2026 - Current
- Delivered exceptional, friendly and fast service to process high volume of food and drink orders at peak times.
- Maintained outstanding customer satisfaction by delivering food and drinks on time in high-pressure environments.
- Supported colleagues during peak times, fostering a positive team atmosphere and effectively managing workload.
- Strengthened communication, teamwork, organisation, and time management skills, enhancing overall service delivery.
- Gained experience as food and beverage assistant at Abbey Hotel in Bath, providing friendly and professional service to guests in a busy hospitality environment, including waitressing, taking and serving food and drink orders, cleaning and resetting tables, and preparing and serving drinks behind the bar.
Housekeeper & Reception Work Experience
The Bath Priory
03.2025 - 04.2026
- Upheld high standards in maintaining guest bedrooms and hotel areas, demonstrating excellent attention to detail, organisation, time management, and teamwork.
- Gained hands-on experience as housekeeper in 5-star hotel, contributing to overall guest satisfaction and property maintenance.
- Participated in front of house operations, enhancing professional communication skills and ensuring guest confidentiality while delivering excellent customer service.
- Maintained clean and orderly reception area to impress and welcome visitors.
- Greeted visitors warmly, providing a professional first impression of the organisation.
- Delivered polite, professional customer service to enhance business reputation through positive first impressions.
Education
Diploma of Higher Education - Travel and Tourism
Bath college
Bath01-2026
Skills
- Customer service
- Team collaboration
- Time management
- Attention to detail
- Communication skills
- Food safety standards
- Organisational skills
- Teamwork
- Multitasking
- Drink and food preparation
- Guest interaction
Interests
Timeline
Food and Beverage Assistant
The Abbey Hotel
05.2026 - Current
Housekeeper & Reception Work Experience
The Bath Priory
03.2025 - 04.2026
Diploma of Higher Education - Travel and Tourism
Bath college