Ali Sabanoglu
Exeter,Devon
Summary
Enthusiastic professional with flair for customer service and strong communication skills. Excel in creating positive experiences, handling diverse customer needs, and ensuring safety and comfort. Adaptable and quick to learn, bringing calm and friendly demeanour to every interaction. Confident in resolving conflicts and working effectively in team environments.
Overview
4
4
years of professional experience
Work History
Cabin Crew Member
British Airways
London, Greater London
2022.12 - Current
- Ensured compliance with aviation regulations and company policies throughout all cabin operations.
- Tailored service to meet individual needs of passengers.
- Coordinated with cockpit crew to communicate flight details and passenger requirements, ensuring smooth operations.
- Participated in recurrent training sessions to stay updated on safety protocols and customer service techniques.
Cabin Crew Member
Ryanair
Bristol, Somerset
2022.05 - 2022.10
- Delivered exceptional customer service by promptly addressing passenger inquiries and requests during flights.
- Conducted thorough pre-flight safety checks to guarantee passenger safety during flights.
- Ensured strict adherence to aviation regulations and company policies throughout all cabin operations.
Education
Diploma of Higher Education - Aeronautical Engineering & Air Cabin Crew
Exeter College
Exeter2020-01
GCSEs - GCSE's
St Paul's Way Trust School
London2018-01
Skills
- Customer service
- Communication skills
- Safety compliance
- Emergency procedures
- Time management
- Team collaboration
- Cultural awareness
- Stress management
Languages
English
Proficient
C2
Turkish
Proficient
C2
German
Intermediate
B1
Arabic
Elementary
A2
Timeline
Cabin Crew Member
British Airways
2022.12 - Current
Cabin Crew Member
Ryanair
2022.05 - 2022.10
Diploma of Higher Education - Aeronautical Engineering & Air Cabin Crew
Exeter College
GCSEs - GCSE's
St Paul's Way Trust School