Summary
Overview
Work history
Education
Skills
Timeline
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Ali Afrah

LONDON

Summary

An ambitious individual with a passion for problem solving and looking to continuously learn and better myself. I have a diverse skill set and I am eager to gain more experience in the IT field especially in the software development area . I am confident in my ability to adapt to new challenges and thrive in any fast paced environment. My drive and determination combined with my strong communication skills make me a valuable asset to any team.

Overview

3
3
years of professional experience
2022
2022
years of post-secondary education

Work history

IT Support Assistant

London Basketball Association
London
03.2024 - 04.2024
  • Ensured smooth operation and security of the LBA's tech infrastructure
  • Configured 4 mini PC's to company standards (installed software, set up security protocols and optimised system performance)
  • Updated and edited LBA's website which increased their daily traction by 33%
  • Provided technical support during 2 LBA events with equipments such as projectors and live streaming equipment.
  • Maintained Excel spreadsheets and and Managed project data on Trello
  • Assisted with onboarding 5 new staff and interns with setting up their accounts and creating user logins.

Steward

Aesthetics Connect
10.2021 - 03.2022
  • Ensured the safety of over 92,000 sport fans entering and exiting live sporting events
  • Provided excellent Health and Safety practices keeping the fans under responsibility safe
  • Coordinated well with my team to make sure that we was all in the loop
  • Addressed customer complaints promptly and improved customer relationships with over 330 fans

Education

WESTMINISTER KINGSWAY COLLEGE
LONDON

GCSE's -

HAMAPSTEAD SCHOOL
LONDON

Skills

  • Active Listening
  • Critical Thinking
  • Team Player
  • Close Attention To Detail
  • Microsoft ( Word, PPT, Excel and Access)
  • Familiar with coding languages (C and Java Script)

Timeline

IT Support Assistant

London Basketball Association
03.2024 - 04.2024

Steward

Aesthetics Connect
10.2021 - 03.2022

WESTMINISTER KINGSWAY COLLEGE

GCSE's -

HAMAPSTEAD SCHOOL

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