Mallika Yusuf
Birmingham,West Midlands
Summary
Dedicated professional with a strong foundation in job-related multitasking, troubleshooting skills, and prioritising and time management. Demonstrates polite communication, active listening, and a positive attitude in all customer interactions. Self-motivated with a proven ability to manage customer communication effectively. Committed to continuous improvement and achieving career goals through exceptional service delivery.
Overview
1
1
year of professional experience
Work History
IT support assistant
ITech computers
Birmingham, West midlands
07.2024 - Current
- Tested function of peripheral equipment and completed quality repairs.
- Carried out new hardware/Software installations and updates.
- Answered Customers questions about there device repairs.
- Improved product visibility by strategically arranging retail displays.
- Improved retail sales with effective product demonstrations.
- Delivered friendly customer service
Education
GCSEs -
Holte Secondary School
Birmingham /2017 - /2022
A-Levels -
Holte Sixth Form
Birmingham /2022 - /2024
Skills
- Job-Related multitasking
- Troubleshooting skills
- Prioritising and time management
- Polite communication
- Active listening
- Positive attitude
- Self-motivation
- Customer communication
Affiliations
- I love reading educational books.
- Playing Video games
- Spending time with my Family is always fun
- Going out with my friends
Timeline
IT support assistant
ITech computers
07.2024 - Current
GCSEs -
Holte Secondary School
/2017 - /2022
A-Levels -
Holte Sixth Form
/2022 - /2024
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