Summary
Overview
Work history
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Alfonso De Luca

Cambridge,camb

Summary

Offering strong background in customer service and business management. Knowledgeable about creating welcoming environments and managing daily operations. Skilled in team leadership, problem-solving, and financial oversight. Excellent communication skills, organisational, and leadership skills.


Good one to one skills, Punctual ,very reliable and hard working always willing to learn.

Full clean Driving licence.

Overview

25
25
years of professional experience

Work history

Private hotel owner

Autumn House
Cambridge, Cambridgeshire
01.2009 - 04.2025

General manger

Marshall Motor Group
Huntingdon, Cambridgeshire
11.2003 - 06.2009

Looking after sales parts and service to achive task on each departments.

  • Delivered results under pressure to meet tight deadlines.
  • Achieved customer satisfaction with regular feedback and improvement sessions.
  • Improved staff retention with robust HR policies and procedures.
  • Implemented rigorous financial controls, improving overall profitability.

Sales manager

Marshall Motor Group
Huntingdon, Cambridgeshire
06.2000 - 09.2003
  • Implemented training programmes, improving team performance levels.
  • Achieved increased customer satisfaction by implementing innovative sales strategies.
  • Active targets
  • Customer Satisfaction
  • Happy work place



Previous Salesman same company fro about 3 years

Education

GCSEs - Maths English Carpenter Geography History

Chesterton School
Cambridge, Cambridgeshire
09/1972 - 07/1978

Skills

  • Hotel operations management
  • Cost control efficiency
  • Property upkeep knowledge
  • Marketing and sales techniques
  • Room pricing strategies
  • Knowledge of booking systems
  • Customer satisfaction monitoring

Affiliations

  • Football Holiday walking

Languages

Italian
Upper intermediate (B2)

References

References available upon request.

Timeline

Private hotel owner

Autumn House
01.2009 - 04.2025

General manger

Marshall Motor Group
11.2003 - 06.2009

Sales manager

Marshall Motor Group
06.2000 - 09.2003

GCSEs - Maths English Carpenter Geography History

Chesterton School
09/1972 - 07/1978
Alfonso De Luca