Alexis Roberts
Basildon,Essex
Summary
Friendly and creative, bringing strong communication skills and keen eye for style. Skilled in customer service and with natural talent for understanding clients' needs. Ready to make positive impact and contribute to success of any role.
Friendly and highly motivated, with strong interpersonal skills and creative approach. Proven ability to communicate effectively and provide excellent customer service.
Offering strong interpersonal skills and keen eye for aesthetics. Knowledgeable about customer service, time management. Ready to use and develop communication, creativity, and hands-on skills in [Desired Position] role.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work history
Junior hairdresser
Twisted Hair & Beauty
Basildon, Essex
02.2023 - 11.2023
- Improved customer satisfaction by delivering exceptional hairstyling services.
- Assisted senior hairdressers with complex hairstyles to gain practical experience.
- Swept up cuttings after each haircut to maintain a tidy work station.
- Participated actively in promotional events organised by the salon, contributing towards its overall visibility in market.
- Washed clients' hair before cutting or styling it, maintaining high standards of hygiene.
- Maintained clean and hygienic salon environment for enhanced client comfort.
- Managed appointment bookings efficiently using digital scheduling systems, optimising use of time and resources.
- Thoroughly rinsed, shampooed, conditioned and applied treatments to clients' hair according to needs, ensuring comfort throughout.
- Maintained adequate stock of dry towels, clean mixing bowls and [Type], supporting [Job title]s productivity.
- Maintained a clean, tidy salon environment through diligent sweeping of hair, disinfecting of workspaces and [Task] to ensure optimum presentation of salon.
- Greeted clients within [Number] seconds of arrival, ushering to allocated workspaces and providing drinks and reading material.
- Ensured customers were greeted warmly, providing attentive care to enhance salon experiences.
- Provided regular refreshments and snacks for continued customer satisfaction.
- Checked on customers throughout long appointments, maintaining continued comfort and contentment.
- Cleaned and sterilised tools and equipment used in hairstyling services.
- Gowned clients in preparation for salon services.
Education
GCSEs -
James Hornsby School
Basildon, Essex 09.2020 - 06.2025
Skills
- Tactful communication
- Patience with customers ensuring their needs are fulfilled
- Hardworking
- Personal selling techniques
- Proactive attitude
- Shop floor maintenance
- Effective multitasking
- Team player
- Speak a little French
- Basic mathematics
- Fashion sense
- Positivity and enthusiasm
- Presentation standards
- Flexible
Affiliations
- I love shopping and going out for meals with my friends and family but I also love colouring. I also love cooking and baking.I go walking weekly to centre my mental health.
Accomplishments
In school I won a award for mental health awareness week so I would say I am very good at listening. However other than that I would just I am an all round kind person with a good work ethic.
Timeline
Junior hairdresser
Twisted Hair & Beauty
02.2023 - 11.2023
GCSEs -
James Hornsby School
09.2020 - 06.2025
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