Alexander Casper Black
Bourton on the Water
Summary
Hardworking, reliable, and polite individual with strong communication skills developed through work experience, volunteering, and team-based school projects. Confident in engaging with a wide range of people and contributing positively in fast-paced environments. Eager to secure a first-time role in customer service where I can apply my dedication, build new skills, and deliver excellent Guest experiences.
Overview
2
2
years of professional experience
Work history
Server
The Green and Pleasant
Bourton on the Water, Gloucestershire
2024.07 - Current
- Greeted guests pleasantly and professionally, promoting positive customer experiences from arrival to departure.
- Supported other team members ensuring efficient operations.
- Trained newer team members.
- Maintained high level of cleanliness in dining and cafe areas.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Handled all table settings and cleared up post-meal to keep area tidy.
Store Associate Volunteer
Sam's Charity Shop
Bourton on the Water, Gloucestershire
2024.03 - 2024.12
- Provided excellent customer service by addressing inquiries promptly.
- Communicated effectively with team members, fostering positive work environment.
- Assisted in training new hires on proper stockroom procedures and practices.
Education
A-Levels - Drama, Maths, Psychology
The Cotswold School - Sixth form college
Gloucestershire 2024.09 -
GCSEs -
Cotswold School
Gloucestershire 2019.09 - 2024.07
Skills
- Customer preferences tracking
- Serving etiquette
- Conflict Resolution
- Customer payment processing
- Stock management
- Efficient under pressure
- Flexible schedule availability
- Food allergy knowledge
Languages
Romanian
Upper intermediate
Spanish
Beginner
Japanese
Beginner
Accomplishments
Gold Duke of Edinburgh award for volunteering activities and multi day team extreme team expeditions.
Affiliations
- Guitar (grade 6 level)
- Active member of local theatre company performing in multiple plays since 2023
References
References available upon request.
Timeline
A-Levels - Drama, Maths, Psychology
The Cotswold School - Sixth form college
2024.09 -
Server
The Green and Pleasant
2024.07 - Current
Store Associate Volunteer
Sam's Charity Shop
2024.03 - 2024.12
GCSEs -
Cotswold School
2019.09 - 2024.07