Summary
Overview
Work history
Education
Skills
Websites
Affiliations
Languages
Timeline
Generic

Jay Ram Pandey

Londonderry,United kingdom

Summary

Dedicated Server with extensive experience in customer service and a strong work ethic. Proficient in Modern British and Continental cuisine, ensuring high-quality dining experiences. Adaptable to fast-paced environments, consistently delivering exceptional service under pressure.

Overview

3
3
years of professional experience
9
9
years of post-secondary education

Work history

Server

Dishoom
Kensington, City of London
09.2024 - Current
  • Performed end-of-day cleaning duties, maintaining hygienic conditions in the restaurant.
  • Entered orders into system promptly, reducing wait time for meals.
  • Facilitated an enjoyable dining experience by being attentive and responsive to customer needs.
  • Handled all table settings and cleared up post-meal to keep the area tidy.
  • Provided recommendations on drink pairings for optimal taste profiles.
  • Set tables, ensuring a comfortable environment for customers.

Head server

Fatt Pundit
Covent garden, City of London
07.2023 - 08.2024
  • Maintained clean and organised restaurant environment for optimal dining experience.
  • Reduced wait times with efficient seating arrangements.
  • Managed staff rota to ensure adequate coverage during peak hours.
  • Conducted inventory checks for smooth operation of the restaurant.
  • Streamlined table turnover processes, enhancing operational efficiency.
  • Coordinated large party reservations to accommodate high-volume business periods.

Supervisior

Duke of Wellington
Feltham, Hounslow
01.2023 - 07.2023
  • Reduced workplace conflicts through effective communication and negotiation skills.
  • Assisted in the recruitment process for hiring quality staff members.
  • Organised team resources, resulted in improved project timelines.
  • Encouraged open dialogue amongst team members, promoted an inclusive work environment.
  • Promoted a safe work environment by enforcing strict adherence to safety regulations.
  • Managed daily operations to increase productivity.
  • Supervised activities of workers and enforced safety regulations.

Education

Master of Science - Project management

University of wes london
london
01.2023 - 08.2024

Bachelor of Science - Hons in computing

Softwarica college
nepal
06.2018 - 02.2022

Certificate of Higher Education - Science

Uniglobe school
Nepal
03.2018 - 12.2021

Skills

  • Guest satisfaction assessment
  • Memory recall
  • Team leadership capability
  • High-Speed service delivery
  • Dining room layout planning
  • Event and party hosting
  • Special dietary requirements understanding
  • Table rotation co-ordination
  • Restaurant software usage
  • Hospitality industry experience
  • Time management efficiency
  • Customer preferences tracking
  • Stock management
  • Menu knowledge

Affiliations

  • Out door games
  • Travelling

Languages

English
Advanced (C1)
Hindi
Advanced
Nepali
Proficient (C2)

Timeline

Server

Dishoom
09.2024 - Current

Head server

Fatt Pundit
07.2023 - 08.2024

Supervisior

Duke of Wellington
01.2023 - 07.2023

Master of Science - Project management

University of wes london
01.2023 - 08.2024

Bachelor of Science - Hons in computing

Softwarica college
06.2018 - 02.2022

Certificate of Higher Education - Science

Uniglobe school
03.2018 - 12.2021

Similar Profiles

Create profile
Jay Ram Pandey