- Outside of education, I enjoy playing football and golf, which have helped me develop discipline, teamwork and consistency I also enjoy socialising with friends, improving my communication skills and ability to work well with others daily
Alexander Duff
Glasgow,East Renfrewshire
Summary
Ambitious business administration student with customer service experience and current study in Business, developing commercial awareness, organisation and professional communication. Builds value through cash handling, stock management and complaint resolution, combining composure under pressure with willingness to learn, adapt and contribute to business goals.
Overview
2
2
years of professional experience
Work History
Customer Assistant
Bills Tool Store
Glasgow, Glasgow
08.2024 - Current
- Worked as team member, performing cashier duties, product assistance and cleaning.
- Supported stock management tasks, including inventory checks and replenishing shelves to maintain optimal product availability.
- Processed cash and card payments during busy shopping periods, limiting customer wait times.
- Maintained a clean and organised work area, contributing to a pleasant shopping environment and promoting safety standards.
- Handled customer complaints with empathy and patience, offering practical solutions to retain goodwill and foster positive relationships.
- Provided exceptional customer service, promptly addressing queries and offering product recommendations to enhance shopping experience.
Education
Bachelor of Business Administration - Business
University of Strathclyde
Glasgow 2026 - Current
Woodfarm High School
Glasgow 2020 - 2026
Skills
- Customer service
- Team work
- Work ethic
- Professional manner
- Stock replenishment
- Sales support
- Polite and friendly
- Patience and tolerance
- Keen problem solver
- Composure under pressure
Interests
Accomplishments
- 9 National 5 qualifications
- 5 Highers, including 2 Bs
- A in Advanced Higher Business
- I play Golf for Renfrewshire County Under-18s and Under 25s
- Achieved 5 unconditionals from universities
- Recognised by management for extremely positive behaviours with customers and top-tier customer service, leading to increased customer satisfaction as well as an increase in my pay.
Timeline
Customer Assistant
Bills Tool Store
08.2024 - Current
Woodfarm High School
2020 - 2026
Bachelor of Business Administration - Business
University of Strathclyde
2026 - Current