Alex Haynes

• Specialised in recruiting permanent white-collar professionals across construction sector in a 360 role.
• Built, maintained and managed 4 desks consisting of active clients within the Residential, Main Contracting, Civil Engineering and Facilities Management sectors.
• Placed candidates in roles such as Site Managers, Quantity Surveyors, Estimators, Project Engineers, Facilities Managers, Construction Managers, Contracts Managers, Commercial Gas and AC Engineers.
• Negotiating and closing deals.
• Market mapping & headhunting
• Regularly hit and exceeded monthly KPIs, including business development calls, interviews arranged and placements made.
• Conducted detailed candidate screening and competency-based interviews to ensure strong cultural and technical fit.
• Managed a remote Resourcer, setting KPI's and setting daily tasks.
• Assisted daily with answering phones, picking up new leads for the trades and labour team.

Billings:

April 2023 - April 2024

• £50,225.00

April 2024 - April 2025

• £54,528.20

April 2025 - Present

• £48,475.00

• Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
• Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
• Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
• Dealt with customer complaints and rectified product and service issues.
• Met and exceeded targets by 10% weekly

• Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
• Educated customers on product and service offerings, engaging in special offers and promotions to increase sales.
• Promptly greeted and assisted customers, tailoring service and sales style to suit personalised requirements.
• Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
• Resolved customer complaints and process issues with proactive problem-solving skills.
• Fostered positive relationships with customers to enhance loyalty and retention.