Summary
Overview
Work History
Education
Skills
Interests
Timeline
Receptionist

Alex Brown

Belfast,Antrim

Summary

Professional Receptionist with extensive experience in front desk operations. Skilled in managing phone communications, scheduling appointments, and greeting clients to foster a welcoming atmosphere. Demonstrates strong communication abilities and ensures confidentiality while effectively handling administrative tasks. Enhances organisational reputation through knowledgeable assistance and a customer-oriented approach.

Overview

3
3
years of professional experience

Work History

Receptionist

glam and glow
BELFAST, Antrim
06.2023 - Current
  • Greeted visitors warmly, providing a professional first impression of the organisation.
  • Welcomed guests and clients warmly, creating a positive first impression of the organisation.
  • Delivered polite, professional customer service to enhance business reputation through positive first impressions.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Managed incoming telephone calls, accurately taking messages and relaying to personnel for prompt communication.
  • Maintained a tidy and welcoming reception area, upholding company standards for cleanliness.
  • Maintained tidy reception area, ensuring a professional environment that enhanced visitor experience.
  • Cleaned reception area regularly to maintain professional appearance.
  • Supported guests with immediate, knowledgeable assistance for diverse needs.
  • Carried out basic day-to-day administrative tasks to support staff needs.

Volunteer Classroom Assistant

braniel primary school
BELFAST, DOWN
09.2024 - 09.2024
  • Assisted teachers in lesson preparation by arranging tables, sorting worksheets, and locating books to create an organised learning environment.
  • Prepared classrooms for lessons by setting workspaces, distributing teaching material and loading presentations onto interactive whiteboards.
  • Organised classroom spaces and materials to help teacher prepare for lessons.
  • Offered students one-on-one assistance with class assignments and activities.
  • Supervised children during activities and play, helping maintain safety and proactively address behavioural problems.
  • Set and communicated ground rules for classroom to encourage respect and personal responsibility.
  • Assisted teacher with marking assignments and reporting feedback to students and parents.
  • Supported planning and development of teaching materials, enhancing resource availability for effective lessons.
  • Received positive feedback from parents highlighting effectiveness of classroom instruction and student learning outcomes.
  • Moved with children between classes, keeping students in line and minimising disruptions.

Education

GCSEs - childcare, hospitailty, btec business, RE,health and social care, english, maths and science

Dundonald high school
belfast
2025

Skills

  • Friendly customer service
  • Professional attitude
  • Client relationship management
  • Administrative support
  • Communication skills
  • Customer service
  • Time management
  • Organised and reliable
  • Clean and tidy nature
  • Multitasking and prioritisation
  • Active listening
  • Organisational skills
  • Active listener
  • Well-presented
  • Open and clear communicator

Interests

  • i like to go to the gym and i like to stay very active throughout my day
  • going out with my friends
  • socializing

Timeline

Volunteer Classroom Assistant

braniel primary school
09.2024 - 09.2024

Receptionist

glam and glow
06.2023 - Current

GCSEs - childcare, hospitailty, btec business, RE,health and social care, english, maths and science

Dundonald high school
Alex Brown