Alessandro De Martini
Glasgow,Glasgow City
Summary
Highly skilled in adapting to fast-paced environments, seamless multitasking, and maintaining professional etiquette. Proficient in catering equipment operation, event setup, drink making, and beverage service, with a strong focus on consumer satisfaction in delivering exceptional customer experiences.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work history
Catering staff member
Saffron Caterers and events
London, greater london
2024.06 - 2025.08
- Handled customer complaints professionally resulting in satisfactory resolution and retaining patronage.
- Prioritised tasks efficiently during peak hours, ensuring timely service delivery to customers.
- Utilised time management skills to accomplish tasks within stipulated timelines.
- Ensured smooth operations by coordinating with other catering staff members.
- Achieved customer satisfaction by promptly serving food and beverages.
- Demonstrated excellent team working skills whilst handling high-pressure situations during busy periods.
Analyst intern
Arete Research
London, City of London
2024.06 - 2024.06
- Delivered insightful reports with thorough market research.
- Presented findings in a clear manner to non-technical stakeholders, facilitated understanding of key insights.
- Created visual representations of data, improved clarity in meetings and presentations.
- Participated in weekly team meetings, enriched communication and team dynamics.
- Produced presentations for sales managers and senior leadership teams.
Shop staff member
Altea Gallery
london, City of London
2023.08 - 2023.08
- Responded promptly to customer enquiries thereby improving overall service quality.
- Assisted in organising seasonal displays for promotional activities.
- Conducted inventory checks regularly for accurate stock records.
- Managed stock levels for optimal availability of products.
- Maintained cleanliness of store, creating a welcoming atmosphere.
volunteer
The Separated Child Foundation
london, City of London
2022.02 - 2022.08
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Master of Science - Business
University of Glasgow
Glasgow 2025.09 - 2029.05
A-Levels - Economics, 3D Design, Music Technology
The King Alfred School
London 2023.09 - 2025.06
GCSEs - English Language/literature Maths, Spanish, Music, Chemistry, Physics, Biology, Photography,
The King Alfred School
London 2021.09 - 2023.06
Skills
- Adapting to fast-paced environment
- Seamless multitasking
- Proactive refilling
- Professional etiquette
- Catering equipment operation
- Catering event setup
- Drink making
- Beverage service
Timeline
Master of Science - Business
University of Glasgow
2025.09 - 2029.05
Catering staff member
Saffron Caterers and events
2024.06 - 2025.08
Analyst intern
Arete Research
2024.06 - 2024.06
A-Levels - Economics, 3D Design, Music Technology
The King Alfred School
2023.09 - 2025.06
Shop staff member
Altea Gallery
2023.08 - 2023.08
volunteer
The Separated Child Foundation
2022.02 - 2022.08
GCSEs - English Language/literature Maths, Spanish, Music, Chemistry, Physics, Biology, Photography,
The King Alfred School
2021.09 - 2023.06