Aleena Rehman
Halesowen
Summary
Dynamic and results-driven professional with extensive expertise in sales management, customer service, and teaching, enhanced by proficiency as a sales handler. Recognized for outstanding organizational capabilities, meticulous attention to detail, and a results-oriented mindset that improves operational efficiency, elevates sales performance, and guarantees exceptional customer satisfaction.
Overview
5
5
years of professional experience
Work history
Sales Assistant
Marigold Insulation UK LTD
Halesowen, West Midlands
2025.06 - Current
- Assisted customers in understanding insulation and energy efficiency services offered under eco4 scheme.
- Collaborated with surveyors and installers to support smooth project execution.
- Addressed customer inquiries and concerns to maintain high satisfaction and resolve issues promptly.
Teacher
Al-Asr School System
Sahiwal, Pakistan
2023.03 - 2024.11
- Assisted in planning, organising, and delivering lessons to students.
- Facilitated high-quality learning experiences for students in accordance with internal and external quality standards.
- Employed teaching strategies that engaged and challenged students, tailored to their needs and syllabus requirements.
- Increased student participation rates by 50%.
Junior microbiologist
Faisal Diagnostic Center
Faisalabad, Pakistan
2022.09 - 2023.02
- Assisted in maintaining lab records and supporting data analysis and report preparation.
- Utilized sterile techniques to culture and identify microorganisms through methods such as streak plating, serial dilutions, and microscopy.
- Prepared antibiotic discs and aided in performing antibiotic susceptibility testing (AST) in accordance with clinical laboratory protocols.
- Processed 20–30 samples per day with >98% accuracy
Teacher
Al-Asr School System
Sahiwal, Pakistan
2021.07 - 2022.08
- Supported students in engaging with various educational activities.
- Monitored and evaluated student performance regarding grades and homework.
- Organized and assessed course materials and assignments.
- 85% of students met or exceeded grade-level standards.
Education
Bachelor of Science - Microbiolgy
Bahauddin Zakariya University, Multan, Pakistan
Multan 2017.09 - 2021.06
Master of Science - Health Promotion and Public Health
Ulster University, Birmingham Campus, United Kingdom
United Kingdom 2024.01 -
Skills
- Customer engagement
- Sales strategy development
- Quality assurance
- Project coordination
- Microbiological techniques
Gel electrophoresis
- Customer Service
SDS page
Culture sensitivity
Languages
English
Advanced (C1)
Urdu
Proficient (C2)
References
References available upon request.